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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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I have a Mavic air and recently bought the P4P Pro+ v 2.0 from the Dji store.  I have signed in to the controller and flow the copter a couple of times.  Still my signature shows only the Mavic Air.  Does anyone have an idea how I can get to show both?
2018-6-2
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ALABAMA
Captain
Flight distance : 9730312 ft
United States
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An admin can help you with that.
2018-6-2
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AlanHd
Captain
Flight distance : 750558 ft
United Kingdom
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Just a thought but do you have to sync flight logs for it to show.
2018-6-2
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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AlanHd Posted at 2018-6-2 06:41
Just a thought but do you have to sync flight logs for it to show.

Thanks Alan. I have synced my flights and the distance is reflected correctly.
2018-6-2
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Eric13
Captain
Flight distance : 7049688 ft
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Did you try to log off and then log in again?
2018-6-2
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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Eric13 Posted at 2018-6-2 08:49
Did you try to log off and then log in again?

Yes I did that.  No change
2018-6-2
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Rivi, did you activate the drone with your Forum account? If yes, could you please PM me the serial number of your drone?
2018-6-2
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-2 19:52
Hi Rivi, did you activate the drone with your Forum account? If yes, could you please PM me the serial number of your drone?

Hi Mindy, Yes I did activate the drone using the same account I use in the forum.  Will PM you the serial number
2018-6-2
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DJI Mindy
Administrator
Flight distance : 7 ft
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Rivi Posted at 2018-6-2 20:02
Hi Mindy, Yes I did activate the drone using the same account I use in the forum.  Will PM you the serial number

PM received with thanks, we will verify with our technicians on Monday, please wait patiently, thank you.
2018-6-2
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DJI Mindy
Administrator
Flight distance : 7 ft
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Rivi Posted at 2018-6-2 20:02
Hi Mindy, Yes I did activate the drone using the same account I use in the forum.  Will PM you the serial number

Thanks for your patience, I have verified with our technicians that the P4P V2.0 hasn't been added in the forum, we are working on it, please wait patiently, thank you.
2018-6-4
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-4 03:56
Thanks for your patience, I have verified with our technicians that the P4P V2.0 hasn't been added in the forum, we are working on it, please wait patiently, thank you.

Thanks Mindy
2018-6-4
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-4 03:56
Thanks for your patience, I have verified with our technicians that the P4P V2.0 hasn't been added in the forum, we are working on it, please wait patiently, thank you.

Thanks Mindy
2018-6-4
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-4 03:56
Thanks for your patience, I have verified with our technicians that the P4P V2.0 hasn't been added in the forum, we are working on it, please wait patiently, thank you.

Thanks Mindy
2018-6-4
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-4 03:56
Thanks for your patience, I have verified with our technicians that the P4P V2.0 hasn't been added in the forum, we are working on it, please wait patiently, thank you.

Thanks Mindy
2018-6-4
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DJI Mindy
Administrator
Flight distance : 7 ft
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You are welcome, please let us know if you have any further concern, sorry for the inconvenience that may cause.
2018-6-4
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-4 20:01
You are welcome, please let us know if you have any further concern, sorry for the inconvenience that may cause.

Hi Mindy the problem doesn’t seem to be fixed. Any progress?
2018-6-5
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DJI Mindy
Administrator
Flight distance : 7 ft
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Rivi Posted at 2018-6-5 20:06
Hi Mindy the problem doesn’t seem to be fixed. Any progress?

My last post means the Phantom 4 Pro V2.0 icons of all users will not display under the avatar, we will add this function recently, please allow us some time, thank you.
2018-6-5
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-5 23:16
My last post means the Phantom 4 Pro V2.0 icons of all users will not display under the avatar, we will add this function recently, please allow us some time, thank you.

Thanks Mindy.  It seems to be done now
2018-6-6
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DJI Mindy
Administrator
Flight distance : 7 ft
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Rivi Posted at 2018-6-6 01:13
Thanks Mindy.  It seems to be done now

Yes, it has been displayed under your avatar, cheers.
2018-6-6
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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DJI Mindy Posted at 2018-6-6 02:51
Yes, it has been displayed under your avatar, cheers.

Thank you
2018-6-6
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Rivi
Second Officer
Flight distance : 74521 ft
United Arab Emirates
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Thanks a lot
2018-6-6
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