DJI Natalia
Administrator
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If you are not able to upload the flight-records via the DJI GO App, please proceed the following steps. The steps will show you how to download the flight-records manually, and how to send the flight-records to DJI.
(Note: The flight-records can be only found in the device you were using in the flight, any connection problem will interrupt the recording process of the flight-record.)
Once you have downloaded the flight-records, please provide us with the flight-records via email.
1. For IOS devices, please take a look the picture below and follow the numbers step by step. The Apple iTunes software is necessary to download the flight-records.
Apps – DJI GO – Flight-records Folder
2. For the Android devices, please take a look the picture below, and navigate to the right folder to download the flight-records.
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