AIRAMATIC
lvl.3
Flight distance : 643041 ft
United Kingdom
Offline
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rfAndy Posted at 2018-7-3 12:54
I'd like to add an update to my original post. A new firmware update came out for the M210RTK for both the aircraft and the D-RTK system subsequent to my original message (there were updates on both 20 & 21 June). After going through the updates, including the D-RTK Ground Station (both RTKs needed updates), I saw a marked improvement in the operation of the RTK system. I returned to the same location where I had previously experience significant trouble and everything worked perfectly. Coincidence? The release notes mention that the firmware did address some RTK issues.
So, I'm wondering why DJI, who obviously knows there was an RTK problem (as they spent time creating a firmware fix), doesn't just admit there are known bugs that impact the reliable operation of RTK and that they're being addressed in a future firmware update. Clearly, DJI knew of the problems for months - even longer, perhaps. Why not issue a bulletin that covers known bugs so us operators can be made aware in advance of failing on a job. Totally irresponsible to us end users who can run into real problems - instead of avoiding them - by DJI withholding known information about bugs.
My vision of DJI is a bunch of guys/girls in a 1 bed flat playing with software and not really having a clue what they are doing or what they are doing it for. They have a person who deals with the manufacturer and controls the drone production, and another who deals with the website and marketing, of which there is not that much to be honest.
I don't belive they have any direction or anyone leading them. It's obviously clear that there software and drones are all bet versions when they first come out, and not the end product. I have never seen a company get away with so much utter garbage software and hardware for so long. When It works its great but, that's not good enough, there should always be a level of stability and reliability.
Sort your mess out (dji) , get some direction and give us the customer service we deserve because without us you are nothing...
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