Please select Into the mobile phone version | Continue to access the computer ver.
DJIGo App Sign In issues
Uploading and Loding Picture ...(0/1)
o(^-^)o
Gillega
lvl.1
Offline

After a year of using Litchi app, I downloaded the latest DJIGo App and agreed to all the terms I then when prompted attempted to sign in... 1st error was wrong username, ok  got past that 2nd error wrong password. Hmmm, updated password via email account. Well after several tries I deleted the DJIgo app and went out and flew using the Litchi app.

Any suggestion as to it's so difficult. Is the username / password the same and I am using to login to the forum?
2018-6-10
Use props
Lonesome Crow
Captain
Flight distance : 406076 ft
  • >>>
United States
Offline

Mine sign on to the forum is the same for the app.  You might try reloading the DJI Go App and try again.  Make sure you are not trying to use the DJI Go 4 App.
2018-6-10
Use props
Gillega
lvl.1
Offline

Thanks for the heads up
2018-6-10
Use props
DJI Natalia
Administrator

Offline

Sorry to hear that you are having difficulty logging in to DJI Go 4 App. There might be a possibility that you may have a different password in DJI Go 4 app and Forum. Please follow the steps below on how to reset your DJI Account password. Let us know if this resolves the issue.

1.        Click on this link: https://account.dji.com/login?ap ... 2F%2Fwww.dji.com%2F

2.        Click on Forgot password?



3.        Enter your email address used on your DJI account and the verification code, then click on NEXT.



4.        A password reset link is sent to your email address. Make sure that the password you created does not include any special characters.


2018-6-11
Use props
Gillega
lvl.1
Offline

After several attempts (different day /time) I'm still unable to login to the App. I can logout - login to the forum, but app state username /password invalid. Attempted up update password via email and or phone. App provide "information sent to your email" but it never arrives. I then attempted to create a new account and got a reply username/ userid already in use.

Appreciate everyone help but I've given up. Not worth the time or effort
2018-6-21
Use props
KedDK
Captain
Flight distance : 1133038 ft
Denmark
Offline

Gillega Posted at 2018-6-21 11:49
After several attempts (different day /time) I'm still unable to login to the App. I can logout - login to the forum, but app state username /password invalid. Attempted up update password via email and or phone. App provide "information sent to your email" but it never arrives. I then attempted to create a new account and got a reply username/ userid already in use.

Appreciate everyone help but I've given up. Not worth the time or effort

You might have better chance for a quick response if you click the reply feature below the Administrators post above in order to send them a notification.

Best luck.
2018-6-22
Use props
ZacNowland
New

Romania
Offline

thanks for this post dera
2018-8-26
Use props
CallumScherk
New

Pakistan
Offline

DJI Go App has much important in life it was amazing application have no bugs on it they always give update of this application. I wrote about the developer of this application on https://www.bestbritishwriter.com/papercheap-co-uk-review/ this article so he got more ratings.
2018-8-26
Use props
djiuser_mxpb2rPZEDXy
New

India
Offline

DJI Natalia Posted at 2018-6-11 13:19
Sorry to hear that you are having difficulty logging in to DJI Go 4 App. There might be a possibility that you may have a different password in DJI Go 4 app and Forum. Please follow the steps below on how to reset your DJI Account password. Let us know if this resolves the issue.

1.        Click on this link: https://account.dji.com/login?appId=store&locale=en_US&backUrl=https%3A%2F%2Fwww.dji.com%2F

Password Invalid verificatiod code
2020-10-24
Use props
DJI Natalia
Administrator

Offline

djiuser_mxpb2rPZEDXy Posted at 10-24 11:04
Password Invalid verificatiod code

Hi there, may I know the specific issue that you encountered? Please provide me with a screenshot for better assistance, thanks.
2020-10-25
Use props
djiuser_vgaEsIKko7rj
New

Bangladesh
Offline

Thanks for sharing this post! With the help of advanced technology and different sorts of applications, we could get our activities done easily. The home remodeling at https://www.homeremodelingchicago.com/  will be becoming more and more popular in the home renovation industry.
2021-3-28
Use props
GRIL
lvl.1
Flight distance : 15347336 ft
India
Offline

Hi All,

Just got a New Samsung A72 mobile with Android 11 ver installed. Downloaded DJI Go 4 app and tried to sign up. AND it wont sign up says Account not found. After quite a few tries got the verification code.
Now it says Network error.  Got to be the Phone issue and not with DJI. my old Oneplus 7 pro still works fine and still able to login after password change. Even tried login on my IPAD MINI 5 and there too no issues in login.

Looks like there is issue with the ANdroid update.  Please check your versions.

Sandeep
2021-10-11
Use props
jamesborn14
lvl.1

Ukraine
Offline

CallumScherk Posted at 2018-8-26 22:07
DJI Go App has much important in life it was amazing application have no bugs on it they always give update of this application. I wrote about the developer of this application on https://www.bestbritishwriter.com/papercheap-co-uk-review/ this article so he got more ratings.

I wonder what you wrote
2022-10-2
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules