Air Saltery Bay
lvl.4
Flight distance : 349419 ft
Canada
Offline
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DJI Natalia Posted at 2018-6-11 11:09
Sorry to hear about the crash. It is not recommended to fly the watered drone anymore. Flight safety is the top priority. For your question, all of the pictures and videos are saved in your SD card on your aircraft. Just to confirm you were able to retrieve the videos from SD card, however, there were dead pixels on it. If yes, Final cut X does not have the capability to fix it. You may want to retrieve those videos from DJI Go 4 app, however, it is not as good quality as from SD card. Also, you may send in the unit to our facility for a repair. You may click on this link: http://www.dji.com/support
The video was shot later before we knew there was a problem. It was some footage of a Thai temple that we need the footage for. Other than that he just likes to fly the thing. My friend has put a lot of hours and meters on the bird since it swam. It just shows how good the P4 is. |
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