Hello,

I just got a 4350mah battery, and a 57w charger. Unfortunatelly I noticed that it is the phantom 3 charger. Will that work to charge the battery? I had it plugged in for more than one hour and not noticing any change.

They are not compatible, please charge the 4350mah battery with its dedicated charger.

DJI Mindy Posted at 2018-6-12 22:30
They are not compatible, please charge the 4350mah battery with its dedicated charger.

What is the difference between the chargers? I see they have the same voltage/current

Ionut D Posted at 2018-6-12 23:11
What is the difference between the chargers? I see they have the same voltage/current

also, is this a swollen battery?
https://www.dropbox.com/s/yu9jwngplnwgklf/IMG_3892.MOV?dl=0

Ionut D Posted at 2018-6-12 23:12
also, is this a swollen battery?
https://www.dropbox.com/s/yu9jwngplnwgklf/IMG_3892.MOV?dl=0

Yes, the battery is swollen, if it is still in warranty period, please contact our support team to start a ticket for further assistance.Please use the dedicated charger, if there is any issue caused by other charger, the warranty service may not be provided. Thanks for your understanding.

DJI Mindy Posted at 2018-6-13 02:10
Yes, the battery is swollen, if it is still in warranty period, please contact our support team to start a ticket for further assistance.Please use the dedicated charger, if there is any issue caused by other charger, the warranty service may not be provided. Thanks for your understanding.

HI
So I replace the battery at the store where I bought it from, I also purchased the right charger, now the only issue is this:
- when I plug the charger in - it seems to "load" the leds couple of time, and after that it keeps the "low" led blinking. I kept it plugged for like an hour - and nothing seems to change.

Wasn't it supposed to keep "loading" while it is charging?
https://www.dropbox.com/s/3wv5gtl20ln6ky7/IMG_3896.MOV?dl=0