hello

my phantom3 adv. was occured imu unknown err.
after last firmware update...
how can i do?

is it possible on YouTube video for imu fix?

Hi, We apologize for the inconvenience. Please send us a screenshot on the error message that you received. May i know what is your current firmware version?

DJI Paladin Posted at 2018-6-13 07:22
Hi, We apologize for the inconvenience. Please send us a screenshot on the error message that you received. May i know what is your current firmware version?

[00011163]========== remo-con disconnect. boot(15) ============
[00011246]Packet [C:\P3S_FW_V01.11.0020.bin] detected, card sn [0x49b9530a].
[00011321]Packet upgrade start...

[00011409]Packet checking...
[00011491]Packet vlink 01.11.0020 <-> 01.11.0020.
[00011570]Record vlink 01.11.0020 <-> 01.11.0020 (flow = 0).
[00011645]Done.

[00011724]Version checking[1]...
[00024307][03 06][00] device not detected.
[00036882][03 05][00] device not detected.
[00036973][04 00][00] v1.48.0.0 -> v1.48.0.0
[00049555][11 00][00] device not detected.
[00062138][11 01][00] device not detected.
[00074714][12 00][00] device not detected.
[00087298][12 01][00] device not detected.
[00099874][12 02][00] device not detected.
[00112452][12 03][00] device not detected.
[00112535][15 00][00] v1.1.2.0 -> v1.1.2.0
[00125110][17 00][00] device not detected.
[00137691][17 01][00] device not detected.
[00150267][19 00][00] device not detected.
[00150342][01 00][00] v1.25.5432 -> v1.25.5432
[00150426][01 01][00] v1.25.5432 -> v1.25.5432
[00150517][09 00][00] v0.0.0.0 -> v4.1.0.0 need upgrade.
[00150593]Done.

[00152670]Waiting for user confirm...
[00162864]Timeout, start upgrade automatically.

[00163025]Firmware upgrading[1]...
[00163169][09 00] Firmware upgrade start...
[00222069][09 00] Firmware upgrade finished successfully.
[00222154]Done.

[00222230]Version checking[2]...
[00222353][03 06][00] v2.4.20.50 -> v2.4.20.50
[00222488][03 05][00] v34.2.0.9 -> v34.2.0.9
[00222573][04 00][00] v1.48.0.0 -> v1.48.0.0
[00222729][11 00][00] v1.8.0.0 -> v1.8.0.0
[00222888][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00222971][11 01][00] v1.8.0.0 -> v2.0.0.33
[00223129][12 00][00] v1.12.0.0 -> v1.12.0.0
[00223268][12 01][00] v1.12.0.0 -> v1.12.0.0
[00223396][12 02][00] v1.12.0.0 -> v1.12.0.0
[00223547][12 03][00] v1.12.0.0 -> v1.12.0.0
[00223639][15 00][00] v1.1.2.0 -> v1.1.2.0
[00223768][17 00][00] v1.1.1.7 -> v1.1.1.7
[00223937][17 01][00] v1.0.2.7 -> v1.0.2.7
[00224031][19 00][00] v1.0.8.96 -> v1.0.8.96
[00224113][01 00][00] v1.25.5432 -> v1.25.5432
[00224189][01 01][00] v1.25.5432 -> v1.25.5432
[00224304][09 00][05] v4.1.0.0 -> v4.1.0.0
[00224382]Packet upgrade finish successfully.



log message
ver. P3S_FW_V01.11.0020.bin

DJI Paladin Posted at 2018-6-13 07:22
Hi, We apologize for the inconvenience. Please send us a screenshot on the error message that you received. May i know what is your current firmware version?

thx for your reply
ver. P3S_FW_V01.11.0020.bin
log message

[00150517][09 00][00] v0.0.0.0 -> v4.1.0.0 need upgrade.

[00222888][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.

upgrade finish successfully.

steavejo Posted at 2018-6-15 22:25
thx for your reply
ver. P3S_FW_V01.11.0020.bin
log message

Thank you for your response. Have you tried reformatting the SD card? Or tried using a new SD card?

DJI Natalia Posted at 2018-6-16 09:25
Thank you for your response. Have you tried reformatting the SD card? Or tried using a new SD card?

yes, i did it.
3 sd card, serveral times formatting.

steavejo Posted at 2018-6-16 18:01
yes, i did it.
3 sd card, serveral times formatting.

May you please send us a screenshot or image on what showing up on your end? Thank you.

DJI Natalia Posted at 2018-6-17 23:27
May you please send us a screenshot or image on what showing up on your end? Thank you.

I have a qeusion why occured '1.800 firmware not support' in log message after update finished. what is ver 1.11.30?

below screen shot.

steavejo Posted at 2018-6-20 09:03
I have a qeusion why occured '1.800 firmware not support' in log message after update finished. what is ver 1.11.30?

below screen shot.

Hello. The V.1.11.30 is trying to fix the ESC issue after updating to the latest firmware. I have sent you a PM to download the link and let me know if this resolves the issue. Thank you.

DJI Natalia Posted at 2018-6-20 09:24
Hello. The V.1.11.30 is trying to fix the ESC issue after updating to the latest firmware. I have sent you a PM to download the link and let me know if this resolves the issue. Thank you.

thx ~
Natalia^^

steavejo Posted at 2018-6-20 09:37
thx ~
Natalia^^

You are most welcome.