thephilz
lvl.2
United States
Offline
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DJI-Paul Posted at 2018-6-20 21:00
When plugging a USB cable into a Nikon camera, some of them turn off live view. This is a Nikon issue and nothing DJI can do.
Currently, the Nikon control is being debugged. We've found the issue with the control system pinging the camera and then deciphering the signal being sent back improperly.
DJI-Paul, Mindy
'Some turn off live view. This is a Nikon issue and nothing DJI can do."
Are you saying then, that DJI is not planning for this to be fixed at all? Then the vast majority of Nikon cameras on the official 'supported list' are actually, NOT SUPPORTED. They shouldn't be advertised as being supported either.
It's also hard to believe that it's a 'Nikon Issue' when I have other apps and devices that use the same connector and do not have issues. They do not turn off the live view, have camera control and function just fine. Reikan Focal, Tethering in various RAW dev packages, custom mobile camera control via USB and wifi device. All work fine. This would indicate it's not a 'Nikon Issue'. It's also hard to expect that Nikon will release a firmware update just to fix compatbility with one third-party hardware product. That'd be a first in all my years as a Nikon Professional Services member.
Just trying to get clarity here, you're saying there is two separate issues in regards to Nikon:
- Turning off live view (it's actually freezing control of the camera)
- Nikon control of functions
Issue #1 is not being worked by DJI
Issue #2 is being worked by DJI
Given issue #1, even if issue #2 is resolved, we're all left with devices that are useless for shooting video, which is the primary function of the RONIN-S. There is no workaround.
Which is what bugs me yet again–DJI has zero professional support/best practicies
I have a $699 USD pro-device I ordered specifically for the compatibility list that was was publicly shown. This isn't a consumer widget. This isn't an Osmo. This isn't a Mavic, spark, etc. We use a lot of DJI devices but this is starting to get to be a bit ridiculous that products never seemingly work as intended when released, if they get there. (This is with ~$30K of DJI equipment in less than 2 years).
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