Quick Question about Repair Services
14521 2 2018-6-15
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fans4e21ac33
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Look at the following repair submit info below:

[size=1.6]Please DO NOT send:
  • [url=]

    Normally Functioning or Severely Damaged Battery


    [/url]

  • [url=]

    Intact Propellers


    [/url]

  • [url=]

    SD Card


    [/url]





I am currently trying to prep my Mavic Pro in order to be repaired and looked at the list of items/products to not send in (missing the dslr one, just didn't copy it). The center example, "Intact Propellers", is what I have a question about. Does DJI want me to remove the propellers currently on my drone, or is DJI trying to say not to send in extra propellers? My guess is not to send in the extra propellers?

Thank you
  • [url=]
    [/url]




2018-6-15
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fans4e21ac33
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Also, the way the images and examples came out on the thread I made went crazy. Sorry for the whole [/url] issue.
2018-6-15
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DJI Susan
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Sorry for the confusion. For the propellers, if all propellers are intact and work well, there is no need to send them in. The point we want to stress is that there is no need to return the working parts. Should there are any further questions, feel free to contact us with your case number, we''re glad to help.

For the display of images and examples, we'll forward to technicians for further optimization, thanks for your suggestion.
2018-6-15
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