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Unsteady camera
334 13 2018-6-16
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Classic
lvl.2
United States
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I purchased a second Phantom 3 SE and have an issue with the gimble wandering left and right as if it was searching back and forth. Am I likly looking at a gimble problem or is it software or something else. I will attempt to attach a short video. Any advice on this would be greatly appreciated.

2018-6-16
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DJI Paladin
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Flight distance : 318 ft

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Hi, I'm sorry for the inconvenience. May i know if the firmware is updated? Did you try to calibrate the gimbal? Please follow this video tutorial :
2018-6-16
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Classic
lvl.2
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Thank you for responding. My firmware version is 1.9.10 and yes I just repeated the auto gimbal calibration again with no change. It has a steady approximately .5 of a second 5 to 10 degree left and right rotation.
2018-6-16
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DJI Natalia
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Classic Posted at 2018-6-16 09:07
Thank you for responding. My firmware version is 1.9.10 and yes I just repeated the auto gimbal calibration again with no change. It has a steady approximately .5 of a second 5 to 10 degree left and right rotation.

Thank you for your response. If you can share with us a sample video that would be appreciated so that we can review it Thank you.
2018-6-16
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Classic
lvl.2
United States
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DJI Natalia Posted at 2018-6-16 10:49
Thank you for your response. If you can share with us a sample video that would be appreciated so that we can review it Thank you.

Could not directly upload but sent it to youtube and the link is here.
2018-6-16
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Classic
lvl.2
United States
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Also read the TF micro when trying to upgrade the firmware and the following came up.
====== 2014.01.01 00:00:12 remo-con disconnect======
[00012211]Packet: P3C_FW_V01.09.0200.bin [00012308]
[00018356]Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.
2018-6-16
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DJI Natalia
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Classic Posted at 2018-6-16 11:37
Also read the TF micro when trying to upgrade the firmware and the following came up.
====== 2014.01.01 00:00:12 remo-con disconnect======
[00012211]Packet: P3C_FW_V01.09.0200.bin [00012308]

Have you tried to reformat the SD card?
2018-6-16
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Lonesome Crow
First Officer
Flight distance : 279311 ft
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I am following this one too.  Had something similar, but when my SD card got corrupted I replace.  Then had to do some upgrades, and ended up with a normal working bird.
2018-6-16
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Classic
lvl.2
United States
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Lonesome Crow Posted at 2018-6-16 16:17
I am following this one too.  Had something similar, but when my SD card got corrupted I replace.  Then had to do some upgrades, and ended up with a normal working bird.

Hey- I am tuned in and would be interested in anything you have to share.
2018-6-16
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Classic
lvl.2
United States
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DJI Natalia Posted at 2018-6-16 14:07
Have you tried to reformat the SD card?

I reformatted and attempted to install again and it aborted saying that it was already installed. I am probably way off base but I am now installing a downgrade to 1.08.10 on the chance that it might help. In your opinion does this problem appear to be a software (firmware) issue?
2018-6-17
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Classic
lvl.2
United States
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Just an update to inform that it still is wandering from side to side with the 1.08.10 firmware installed. I was hoping against hope on this working. I would welcome any input from anyone at this point.
2018-6-17
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Classic
lvl.2
United States
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Out of frustration...I did a complete format on the TF firmware card and fired it up again. This time it wanted me to upgrade from the 1.08.10 firmware to the 1.9.10 and I let it do it's thing. Camera is still twitching side to side and I am beginning to think it might have Parkensons Sorry...that is as close as I can come to humor. Surely I am not the only one out there with this situation?
2018-6-17
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DJI Natalia
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Classic Posted at 2018-6-17 09:16
Out of frustration...I did a complete format on the TF firmware card and fired it up again. This time it wanted me to upgrade from the 1.08.10 firmware to the 1.9.10 and I let it do it's thing. Camera is still twitching side to side and I am beginning to think it might have Parkensons  Sorry...that is as close as I can come to humor. Surely I am not the only one out there with this situation?

Sorry for the frustration. If that will be the case, I highly recommend sending the unit to our facility for a diagnosis and repair. For you to start the request you click on the link provided: http://www.dji.com/support
2018-6-18
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Classic
lvl.2
United States
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DJI Natalia Posted at 2018-6-18 00:06
Sorry for the frustration. If that will be the case, I highly recommend sending the unit to our facility for a diagnosis and repair. For you to start the request you click on the link provided: http://www.dji.com/support

Sorry- I am not ready to go to that expense yet and I have to think that I can't be the only one out here with the problem. Thank you in advance to anyone that can contribute.
2018-6-18
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