Ive been flying my Mavic with my S7 Samsung phone for over two years with hardly any problems. Samsung had an update yesterday and now my video feed bad now, blurry, jerky, and broken up. Anyone else with this issue? Is worked fine a few days before the update.

Are you talking about the phone software update or the Go4 app update?

I have an S7 and also experienced video lag issues? I'm not sure where it's coming from, either from Samsung or DJI GO 4 Application but it has rendered my drones impossible to fly. Hope something happens where a fix is applied, otherwise it's a no go for flying.

I have an S7 and also experienced video lag issues? I'm not sure where it's coming from, either from Samsung or DJI GO 4 Application but it has rendered my drones impossible to fly. Hope something happens where a fix is applied, otherwise it's a no go for flying.

Hello there. We apologize if you're having some issues with your app. Can you try to reinstall the app? Can you also try to refresh the firmware of the unit?

DJI Wanda Posted at 2018-6-17 02:21
Hello there. We apologize if you're having some issues with your app. Can you try to reinstall the app? Can you also try to refresh the firmware of the unit?

It is most likely Samsung software update from 2018-06-12.
See it's depending on my S7. Have not installed it.

DJI Wanda Posted at 2018-6-17 02:21
Hello there. We apologize if you're having some issues with your app. Can you try to reinstall the app? Can you also try to refresh the firmware of the unit?

Reinstalled app and refreshed the firmwate and it seemed to help. Still a little glitchy but much better and usable video now. Thanks!

deep_f8 Posted at 2018-6-18 18:37
Reinstalled app and refreshed the firmwate and it seemed to help. Still a little glitchy but much better and usable video now. Thanks!

No problem! If you need any help, feel free to approach us.

DJI Wanda Posted at 2018-6-18 23:05
No problem! If you need any help, feel free to approach us.

As it turns out, refreshing firmware and reinstalling app did not solve the video issues. I have tried a number of things but to no avail. I get a partial video but most of the image is blurred (see photo).

deep_f8 Posted at 2018-7-16 11:25
As it turns out, refreshing firmware and reinstalling app did not solve the video issues. I have tried a number of things but to no avail. I get a partial video but most of the image is blurred (see photo).[view_image]

You are not alone. It's not a Samsung only issue and has nothing to do with Oreo, Nougat etc. People that have had devices in spec that their mfg never gave the updates now have had continuous problems with the Go4 app crashing "aircraft disconnect" and bad video transmission feed.

If you downgrade the app to 4.2.14 or 4.2.16 it works for 95% of the hundreds of flyers with this problem on Android devices.

This issue has affected hundreds of users here, at Mavic Pilot forum, Facebook Groups, and countless others posting this exact problem on the Google Play store reviews since version 4.2.20 of Go4.

Now there are others, as well as mine with Mini4's reporting choppy video feed on iOS.

So far my Note 8 has worked well enough, after updates, with no changes to that device. Note 8 is a very powerful device though. More cpu power and ram than most tablets or other phones.

This problem is very broad and reaching. You can for now get around it if you downgrade the App to 4.2.16 or earlier.

Here is a link from DJI reps for the app version 4.2.16 as a temporary solution until they can fix the App

https://forum.dji.com/thread-156579-1-1.html

See link to app in post #4

miketmtpro Posted at 2018-7-16 14:42
Here is a link from DJI reps for the app version 4.2.16 as a temporary solution until they can fix the App

https://forum.dji.com/thread-156579-1-1.html

That link doesn't work, says it's been moved. I'm running DJI Go4 v4.2.21.

deep_f8 Posted at 2018-7-16 15:24
That link doesn't work, says it's been moved. I'm running DJI Go4 v4.2.21.

Just tested it. Link is working.

If not, try apkpure.com

https://apkpure.com/dji-go-4-for-drones-since-p4/dji.go.v4

scroll mid way to see download options of older versions.

There is a known problem with DJI Go 4 version 4.2.20 for Android.
See...
https://forum.dji.com/forum.php?mod=viewthread&tid=156687

From your post it would appear it is not fixed in 4.2.21 which is a shame. :-(

Hi android users,

I have a OnePlus3 and a Xiaomi MiMax2 ; both on OREO and both devices works great.
Mayby beacuse this models use android almost as android was built, little skin on top of android.
Samsung (had phones and have a tablet) uses a'large' skin around the basic android, mayby that`s why Samsung devices have more problems with the DJI app ?

cheers
JJB

deep_f8 Posted at 2018-7-16 11:25
As it turns out, refreshing firmware and reinstalling app did not solve the video issues. I have tried a number of things but to no avail. I get a partial video but most of the image is blurred (see photo).[view_image]

Can you try to use a different mobile device?

DJI Wanda Posted at 2018-7-17 00:36
Can you try to use a different mobile device?

I was finally able to get the link to work on my computer, then transferred the file over to my phone, had to uninstalled DJI Go4 .21 and then reinstalled 4.2.16. Took the drone out to test fly just now and video works great. Thanks for the help! I just have to keep it from updating to a new version.

deep_f8 Posted at 2018-7-17 10:49
I was finally able to get the link to work on my computer, then transferred the file over to my phone, had to uninstalled DJI Go4 .21 and then reinstalled 4.2.16. Took the drone out to test fly just now and video works great. Thanks for the help! I just have to keep it from updating to a new version.

You're welcome.

miketmtpro Posted at 2018-7-16 22:27
Just tested it. Link is working.

If not, try apkpure.com

The .16 version works perfect! Now I just have to stop it from updating. Thanks for the help.