Help get the warranty copter from Hong Kong
832 5 2018-6-18
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turist
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Flight distance : 14446 ft
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Всем привет.
Мой квадрокоптер вдруг полетел. Я написал в службу DJI. Я получил ответ, что мой случай-гарантия. Но, но..... DJI не может отправить мой quadcopter в Россию, они могут доставить в Гонконг. Я не мог найти дилеров в Томске. У меня нет контактов в Гонконге. Так или иначе, у меня нет квадрокоптера. В чем смысл этой гарантии? Помощь получить quadcopter из Китая. Помогите! Помогите!

2018-6-18
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DJI Mindy
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Sorry for the inconvenience caused, I managed to get your case number via your Forum account CAS-1830212-P0X3F4, may I know where did you purchase the drone? Did you contact them regarding this issue?
2018-6-18
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turist
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Flight distance : 14446 ft
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DJI Mindy Posted at 2018-6-18 19:33
Sorry for the inconvenience caused, I managed to get your case number via your Forum account CAS-1830212-P0X3F4, may I know where did you purchase the drone? Did you contact them regarding this issue?

I bought in " Svyaznoy» https://www.svyaznoy.ru/catalog/accessories/8951/3683240
"Unfortunately, we cannot arrange delivery from Hong Kong." - answer from " Svyaznoy»
2018-6-18
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DJI Mindy
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turist Posted at 2018-6-18 21:42
I bought in " Svyaznoy» https://www.svyaznoy.ru/catalog/accessories/8951/3683240
"Unfortunately, we cannot arrange delivery from Hong Kong." - answer from " Svyaznoy»

Sorry to hear that, we will verify with the related team to see if there is other workaround, I will come back to you soon, please wait patiently, thank you.
2018-6-18
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turist
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Flight distance : 14446 ft
Russia
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ОК.  I I'll be waiting other workaround of this problem
2018-6-19
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DJI Mindy
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turist Posted at 2018-6-19 07:21
ОК.  I I'll be waiting other workaround of this problem

Thanks for your patience, I will keep you updated once I hear from them.
2018-6-19
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