Hello there. We apologize that you're having some issues with your app right now. We already raised this up with our engineers and we're still waiting for their response. We will update you once we got an answer. Your patience will be much appreciated. But for now, please follow these steps:
1. Connect the iOS device to PC with USB cable. 2. Open the Itunes. 3. Click your device name by right-hand button "synchronization" 4. You can click here to skip the backup step. 5. When you finish the "synchronization", check this address, find the crash log file. |