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DJI Go crashes using motionlapse & iphone8
547 2 2018-6-20
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adambutler
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Flight distance : 167011 ft
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Hi everyone,I’m a relatively new user and new to this forum, so sorry if this has been covered before.
Basically my Dji go app crashes every time I try doing a motionlapse with my osmo mobile 2
It did work once when doing it in lower resolution, but if I set it to 4K it crashes every single time
I’ve deleted and resinstallde the app, but no change.
Anyone have any experience of this, or any ideas? I am using an iPhone 8 with it.
Many thanks!!
Adam


2018-6-20
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DJI Wanda
Administrator
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Hello there. We apologize that you're having some issues with your app right now. We already raised this up with our engineers and we're still waiting for their response. We will update you once we got an answer. Your patience will be much appreciated. But for now, please follow these steps:
1. Connect the iOS device to PC with USB cable.
2. Open the Itunes.
3. Click your device name by right-hand button "synchronization"
4. You can click here to skip the backup step.
5. When you finish the "synchronization", check this address, find the crash log file.
2018-6-20
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MartianX
lvl.1

Australia
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Hi I have the Osmo mobile 2, can I take motion lapse using normal video? Withouth any lapse eg 0.5s, 1s, etc? Just normal video while its panning?
2018-7-7
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