Does anyone know how long it takes for DJI to look at my Mavic Pro that has a Gimbal Overload and is under warranty. It was received in the Neatherland yesterday but don’t appear to be scanned in yet ?
I did email DJI to be told that they received it and will let me know when it’s scanned in, not really the answer I was looking for ......
The case number is - CAS-1888803-L9Z6Z0

The whole repair time frame would be 5-7 business days excluding shipment and delivery time, we will inform the local repair center to speed up the process, your patience would be much appreciated.

I  appreciate your support Mindy, thanks ,

Aperture Posted at 2018-6-21 02:31
I  appreciate your support Mindy, thanks ,

You are welcome, you can always keep us posted if you need any assistance, we are always here to help. Hope the repair process will go smoothly.