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Mavic Air range only 200m?
1522 8 2018-6-22
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fans3077026c
lvl.1

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Hey all!

Just got the Mavic Air new and lovin' it! Just a quick question - is it normal to experience image transmission issues at around 200 meters?
I'm losing image signal in different locations, the screen goes black. iPhone 6 and cheapo Huawei both have this same issue.

Plus, DJI Go 4 app for Android is horrible, kept freezing and crashing. Might be due to full storage?
For iPhone works nicely.
2018-6-22
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Hummingbird.UAV
Captain
Flight distance : 7754970 ft
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Canada
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Check the transmission channel graph for noise (lots of red spikes).  Then manually select a channel that is distant from the red spikes.
2018-6-22
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hallmark007
Captain
Flight distance : 7573458 ft
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Ireland
Online

Hi take a close look at this video it should help.

2018-6-22
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3-D
Captain
Flight distance : 635764 ft
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United States
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I would also recommend looking to see if you can use the previous version of DJI Go4.  4.2.16
I have been using this version with success.  I've read several people having problems with the 4.2.20 and 4.2.21 versions.
2018-6-22
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DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

Hi, We apologize for the inconvenience. Can you please send a screenshot of the image? What is the firmware version and DJI Go 4 app version you are using?
2018-6-22
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Jotne
lvl.4
Brazil
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If you are outside USA, change to FCC mode.  CE mode has much weaker singal.
2018-6-25
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Boris P.
lvl.4
Flight distance : 224934 ft
Slovakia
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Hey,

if you are not in US, check the post above and try to switch to FCC. The video feed should be more stable afterwards.

About the DJI GO app on android, I've had no issues with it so far. If your phone has no free storage it might be because of that, since it stores the flight logs and whatnot, so in theory it might crash or lag.

Or it could be that your phone is not officialy supported, therefore the app might not work as expected.
2018-6-25
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fans3077026c
lvl.1

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Thanks guys, I used the cheapo Huawei to turn Mavic Air into FCC mode (11 channels instead of 13) and switched back to iPhone, got 400m range this time and then started to lose signal. That's good enough for me.
2018-6-27
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wantedlynx
lvl.2
Flight distance : 689787 ft
Philippines
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The GO4 Android app works well on androids with octa-core CPU. My iPhone 6s lags like hell.
2018-8-7
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