I have a spark that i am flying with the transmitter and a samsung galaxy s7. I am having alot of trouble with the video transmission to the galaxy s7 freezing up. It has gotten so bad it is hard to fly while looking at the phone screen. Just wanted to know if anyone else was having this problem with the samsung galaxy s7. Tried flying it with my daughters iphone 8 and it works fine.

Actually, DJI drones normally work better with iOS than Android. But that doesn't mean they don't run ok on android (I actually own an android phone). I've also heard that there is some app crashing and video lag on the newest DJI GO4 android version 4.2.20. If you are on that version, why don't you try an older one like 4.1.15 in order to rule that out?

Hello. Sorry for this trouble. Have you tried uninstalling and reinstalling the DJI GO 4 app on your Samsung Galaxy S7? Also, make sure that you allowed the permission for the said app on your phone.

adra2895 Posted at 2018-6-22 13:09
Actually, DJI drones normally work better with iOS than Android. But that doesn't mean they don't run ok on android (I actually own an android phone). I've also heard that there is some app crashing and video lag on the newest DJI GO4 android version 4.2.20. If you are on that version, why don't you try an older one like 4.1.15 in order to rule that out?

How would i go back to the older version ?

DJI Natalia Posted at 2018-6-22 13:30
Hello. Sorry for this trouble. Have you tried uninstalling and reinstalling the DJI GO 4 app on your Samsung Galaxy S7? Also, make sure that you allowed the permission for the said app on your phone.

Have already uninstalled dji go 4 and reinstalled. App has all the permissions needed.

seg0105 Posted at 2018-6-22 13:43
How would i go back to the older version ?

Was able to go to older version and it fixed the problem . Thank You !!

seg0105 Posted at 2018-6-22 14:46
Was able to go to older version and it fixed the problem . Thank You !!

Great to hear that you sorted out the problem. But would you mind sharing with us what was the downgrade that you made? Is that for the DJI Go 4 app or the Android firmware? Thank you.

DJI Natalia Posted at 2018-6-22 15:06
Great to hear that you sorted out the problem. But would you mind sharing with us what was the downgrade that you made? Is that for the DJI Go 4 app or the Android firmware? Thank you.

Downgraded the DJI go 4 app to a later version.

seg0105 Posted at 2018-6-23 04:11
Downgraded the DJI go 4 app to a later version.

If you have 4.2.15, I would try even earlier 4.2.12
That one seems to be even more stable according to everything I have read in these forums.

pmshop Posted at 2018-6-23 04:23
If you have 4.2.15, I would try even earlier 4.2.12
That one seems to be even more stable according to everything I have read in these forums.

I believe i used 4.2.16 but if it gives me trouble i sure will try 4.2.12 .

I have been having video feed problems with m y Mavic Pro/Galaxy S7 since spring, but interestingly, not with my Mavic Air. I thought at first that the problem was reflected signals from mountains and steel bridges; maybe the Air had better filters. Then the Pro video became totally unusable flying on flat ground in a broad valley. DJI told me to reset the camera settings, update the firmware and replace the controller cord... none of which worked. The odd thing is, the Pro worked just fine with my wife's Galaxy S8 Active. DJI was telling me to send it in for repair, but since it worked with my wife's phone, I couldn't believe the problem was with the DJI hardware. Reading the forums, I found the suggesting to change the Performance Mode s on my Galaxy S7 from Optimized to High Performance. Bingo! I now have clear video from the Mavic Pro. I've so far just made one short test flight due to current fog and rain, however, with the phone in Optimized mode, the video was unusable with the Mavic Pro just sitting on the kitchen table. With the phone in High Performance mode, I got clear video flying up and down the driveway and around the yard, and as high as I could go below the fog (like 80 feet, lol). I am pretty sure I have it licked.

I haven't tried rolling back the Go4 app; maybe I will give that a shot and see if I can resume flying with the phone in Optimized mode.

OK, now I have rolled the Go4 app in my phone back to version 4.2.12, and the video stream is clear even with the Galaxy S7 set to Optimized mode.

I like IPhone more then Samsung

I have this problem on my samsung s9+. Try using older version of dji?

Used to use an Android with the spark. The OTG cable made the video work SO much better.

Now, I use an iPhone 6+ that was dedicated for drone use. I still use OTG cable.

I have the galaxy s7 and when i plug the otg cable into my phone it cuts out the wifi connection. Never did this with the S7 Edge i had before this regular S7. Something i am missing? A setting