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File numbering sequence
2162 22 2018-6-23
Uploading and Loding Picture ...(0/1)
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MAPilot
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My SD memory card filled up during a flight, and I let the MA start using the internal memory.

Upon review, it turns out that the photo and video files in the internal memory use the same numbering scheme: the internal memory and memory card both start at 1. This creates problems when you have two different files on the same computer with the same name.

Question:
If I delete all files on the SD card, will the photo/video file numbering pick up the existing sequence where it left off, or go back to 001?
If I reformat the card, will the last number in the sequence be wiped, or is it stored on the drone?
Also, how do I delete the internal 8G, without restarting the numbering?

2018-6-23
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Aardvark
Captain
Flight distance : 384432 ft
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In camera/video settings menu in DJI Go 4 chose 'continuous' instead of 'reset', and it will continue to update the number for each file after formatting. I believe though the limit is 0999 before it returns to 1 (not 9,999 as the four digit naming might suggest). This should alleviate  any file naming problems.


I'm not familiar with the Airs internal memory management so can't comment on that, but should be easy enough (format perhaps ?).
2018-6-23
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DJI Paladin
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Aardvark Posted at 2018-6-23 09:06
In camera/video settings menu in DJI Go 4 chose 'continuous' instead of 'reset', and it will continue to update the number for each file after formatting. I believe though the limit is 0999 before it returns to 1 (not 9,999 as the four digit naming might suggest). This should alleviate  any file naming problems.

Yes, it is correct. It will reset when it reaches 0999. Thank you for clarifying.
2018-6-23
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DJI Paladin
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Hi, sorry for the inconvenience.We will need to clarify this to our R&D engineers. I will get in touch as soon as I receive the response from them.
2018-6-23
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A CW
Captain
Flight distance : 11526437 ft
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DJI Paladin Posted at 2018-6-23 09:16
Yes, it is correct. It will reset when it reaches 0999. Thank you for clarifying.

Good to know - thanks
2018-6-23
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MAPilot
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DJI Paladin Posted at 2018-6-23 09:17
Hi, sorry for the inconvenience.We will need to clarify this to our R&D engineers. I will get in touch as soon as I receive the response from them.

Thanks for looking into this. Looking forward to the explanation.
2018-6-24
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MAPilot
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DJI Paladin Posted at 2018-6-23 09:17
Hi, sorry for the inconvenience.We will need to clarify this to our R&D engineers. I will get in touch as soon as I receive the response from them.

Anything from the engineer?
2018-6-25
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MAPilot
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DJI Paladin Posted at 2018-6-23 09:17
Hi, sorry for the inconvenience.We will need to clarify this to our R&D engineers. I will get in touch as soon as I receive the response from them.

Anything from the engineer?
2018-6-25
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DJI Paladin
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MAPilot Posted at 2018-6-25 18:52
Anything from the engineer?

Hi, this has been forwarded to our engineers for review. I will notify you once we receive a response from them. Thank you.
2018-6-26
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eried
First Officer
Flight distance : 612979 ft
Norway
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If you use Windows, you can choose "Keep both" when copying and the duplicated names will be changed to something like FILE001 (2).mp4
2018-6-26
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G_Sig
Captain
Flight distance : 5492270 ft
Iceland
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It will go to 0001. If Go app don't find file number in \DCMI\100media on the card you use it will start from 0000.
If it find number in \DCMI\100MEDIA it will use that number as last number.
You can copy last picture into \DCMI\100MEDIA on your card and Dji GO will use it as last number.
If last number is 0999 it will make new folder 101MEDIA in DCMI folder on card.

This is not new to DJI and the answer was hardware limit this.
2018-6-26
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Rblomqvist
First Officer
Flight distance : 981949 ft
United States
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The limit of 999 was news to me too, I always believed it was 9999 based on the naming. Feels like this would be an easy fix from DJI to give us 10x. I have only had the drone for 5+ months, not using the drone that much and I am already at 400 pics/videos. Guess many others have maxed out with the potential to overwrite prior pics and videos.
2018-6-26
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GDL
First Officer
Flight distance : 1498789 ft
Hong Kong
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I don’t understand why hardware restricted the file number sequence to only 999. I don’t see any camera I used has this problem. This little issue made the camera file system worst than some toy camera. Can’t understand why they don’t fix this stupid problem. This should no be difficult to fix at all.
2018-6-26
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G_Sig
Captain
Flight distance : 5492270 ft
Iceland
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GDL Posted at 2018-6-26 07:27
I don’t understand why hardware restricted the file number sequence to only 999. I don’t see any camera I used has this problem. This little issue made the camera file system worst than some toy camera. Can’t understand why they don’t fix this stupid problem. This should no be difficult to fix at all.

This is software not hardware which cause this.
Can't think of how it's hardware.
2018-6-26
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GDL
First Officer
Flight distance : 1498789 ft
Singapore
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It’s more unreasonable they can’t fix this simple software problem.
2018-6-26
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MAPilot
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DJI Paladin Posted at 2018-6-26 01:08
Hi, this has been forwarded to our engineers for review. I will notify you once we receive a response from them. Thank you.

Have the engineers responded?
2018-7-23
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GDL
First Officer
Flight distance : 1498789 ft
Singapore
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There are many threads rise out this issue before. Only reply from DJI is informed engineer.
2018-7-23
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rwynant V1
Captain
Flight distance : 2005722 ft
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Doing larger mapping jobs,  you can have 1 location and 600 to 800 photos......if you are doing multiple jobs and your location photos get split into two folders, this can be
mildly time consuming, let alone confusing.

But then again, that's why you would bring multiple sdcards with you!!

Randy
2018-7-23
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TimmyD
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United States
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DJI can you please provide an update on getting this fixed?  As one user stated when you do multiple jobs with 500+ images on each one this creates a mess!!  yes we can use multiple SD cards but the fact is there is no reason that the number sequence should not go to 9999 (instead of 0999).  This problem has been going on for a long time and this should be a very simple programming fix.  Please advise.
1-13 07:29
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Skeeter Honey
Second Officer
Flight distance : 847995 ft
United States
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If it were a hardware limitation I'd expect the number limit would be 1023, not 999.
1-13 11:57
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OllieM2P-Aus
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Australia
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DJI Paladin Posted at 2018-6-26 01:08
Hi, this has been forwarded to our engineers for review. I will notify you once we receive a response from them. Thank you.

It's been a year and this is still happening. Where is the answer?
5-22 00:28
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Stefan Hampden
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+1 for 9999 images per folder - have lost a bunch of data to this issue when doing mapping with pix4d - images overwritten in folder rather than going to new folder - please bump idex to 9999 rather than current 0999.
9-5 14:21
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MAPilot
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United States
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Still nothing new from DJI?
10-20 07:30
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