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Ronin S App on S8 motionlapse issues
583 8 2018-6-25
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fans1904ef8e
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Anyone else using a Samsung Galaxy S8 having issues with the motionlapse in the app?

The plus (+) sign is there to add points but nothing happens, as if it is disabled.

(not that it I can really use it, Canon camera, come on DJI!!!)
2018-6-25
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DJI Mindy
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Sorry to read on this, may I have a screenshot of the motion-lapse in the APP?
2018-6-25
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fans1904ef8e
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DJI Mindy Posted at 2018-6-25 23:58
Sorry to read on this, may I have a screenshot of the motion-lapse in the APP?

Same as this except of course connected to the Ronin.  You can see the + to add points but nothing happens when tapping it.

2018-6-26
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DJI Susan
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fans1904ef8e Posted at 2018-6-26 14:25
Same as this except of course connected to the Ronin.  You can see the + to add points but nothing happens when tapping it.

[view_image]

Maybe it's a dumb question but I have to confirm again, do you connect Ronin S when clicking the plus sign?
2018-6-27
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fans1904ef8e
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DJI Susan Posted at 2018-6-27 20:05
Maybe it's a dumb question but I have to confirm again, do you connect Ronin S when clicking the plus sign?

Yes. as I stated "Same as this except of course connected to the Ronin."
2018-6-29
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DJI Mindy
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fans1904ef8e Posted at 2018-6-29 13:24
Yes. as I stated "Same as this except of course connected to the Ronin."

May I have the current version of your Ronin APP and the firmware version? We have just released the new version, did you update? Any chance to try another mobile device to see if the issue persists? Thank you in advance.
2018-6-30
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fans1904ef8e
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DJI Mindy Posted at 2018-6-30 00:53
May I have the current version of your Ronin APP and the firmware version? We have just released the new version, did you update? Any chance to try another mobile device to see if the issue persists? Thank you in advance.

App = V1.1.0(112)
Firmware = 1.1.0.0

I do not own another S8 phone to try on.

It may not be the latest firmware but not sure it matters since it doesn't sound like it is still not compatible (even DJI says it is) with the Canon 6D.
2018-7-1
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DJI Mindy
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fans1904ef8e Posted at 2018-7-1 17:54
App = V1.1.0(112)
Firmware = 1.1.0.0

The latest firmware is v1.2.0.10 and Ronin App for Android is v 1.1.1, just would like to verify if it is related to the APP, any chance to update to the latest version to see if the issue persists? If the issue persists, we will report it to our engineers for further test, thank you.
2018-7-1
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NCP
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DJI Mindy Posted at 2018-7-1 23:49
The latest firmware is v1.2.0.10 and Ronin App for Android is v 1.1.1, just would like to verify if it is related to the APP, any chance to update to the latest version to see if the issue persists? If the issue persists, we will report it to our engineers for further test, thank you.

There is no android app v1.1.1 available from the Google play store or from the dji support page.
2018-7-2
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