Another shoot botched... I went to download the RAW images that I shot and found none. They are all JPEGs. The last time I shot, I set it explicitly to RAW and it goes back to JPEG on its own.

Why doesn't Go 4 respect my preferences?

Not sure.  The camera should stay where you set it for raw, jpg or raw+jpg.  The exposure bracketing drops back to single photo each time.  But mine always stays set to raw only.  

You might try reseting the camera in djigo4 and or a firmware refresh to the drone.

Paul C

Did you do an Go4 update in between? That resets quite some settings. And default is JPG only.
Or did you trigger the photo button while filming? No RAW in that case...

Eric13 Posted at 2018-7-1 15:25
Did you do an Go4 update in between? That resets quite some settings. And default is JPG only.
Or did you trigger the photo button while filming? No RAW in that case...

We explicitly set the camera to stills mode so we could figure out the 'Gesture' mode photo taking. My wife is going to be using this feature a lot in the Philippines next month to take group selfies with the drone on the beaches of Cebu. If the camera is in Stills mode, shouldn't it take RAW images?

This is the second time in a month that I've found my settings reverted to JPEG. From tonight's flight over the lake, it also seems that my stick and gimbal settings have reverted to defaults.

I did not install any updates. Go 4 did crash a couple times this weekend though. Stopped responding messages.

Mark Weiss Posted at 2018-7-1 15:55
We explicitly set the camera to stills mode so we could figure out the 'Gesture' mode photo taking. My wife is going to be using this feature a lot in the Philippines next month to take group selfies with the drone on the beaches of Cebu. If the camera is in Stills mode, shouldn't it take RAW images?

This is the second time in a month that I've found my settings reverted to JPEG. From tonight's flight over the lake, it also seems that my stick and gimbal settings have reverted to defaults.

"If the camera is in Stills mode, shouldn't it take RAW images?"

I'm quite sure the default setting of the Go4 app is JPG, not 'J+R' as it can be selected under 'Image Format'.
No idea why but it seems you experienced a reset.
I never used the gesture mode - did you check if RAW is available for that? Maybe this 'Intelligent' flight mode only allows JPG?

You may want to take screenshots of your customized settings. Gets you quicker back there if something has changed.

I did take screenshots of most 'pages' of the Go4 app. I got tired of powering on my drone to verify settings.
And I did provide those here as a reminder of content.
And only ALABAMA did appreciate it  

https://forum.dji.com/forum.php?mod=viewthread&tid=151363&fromuid=583619

Mark Weiss Posted at 2018-7-1 15:55
We explicitly set the camera to stills mode so we could figure out the 'Gesture' mode photo taking. My wife is going to be using this feature a lot in the Philippines next month to take group selfies with the drone on the beaches of Cebu. If the camera is in Stills mode, shouldn't it take RAW images?

This is the second time in a month that I've found my settings reverted to JPEG. From tonight's flight over the lake, it also seems that my stick and gimbal settings have reverted to defaults.

' If the camera is in Stills mode, shouldn't it take RAW images? '

Only if you explicitly set it to RAW or RAW + JPEG mode. It does not automatically select RAW.

It happened in my P4P+ before, but I learned the reason is:  when you switch video to photo, it automatically changes to JEPG format. you need to tap the screen and switch back to the photo format from JEPG to Raw. If you just take photo without taking video, there will be no Raw-to-JEPG switch.

djiuser_PEp4mLwh74c7 Posted at 2018-7-1 17:47
It happened in my P4P+ before, but I learned the reason is:  when you switch video to photo, it automatically changes to JEPG format. you need to tap the screen and switch back to the photo format from JEPG to Raw. If you just take photo without taking video, there will be no Raw-to-JEPG switch.

Except from a single release my P4P has not changed any settings when going from photo to video and back.
But a lot of reports on the intelligent modes change mode and/or resolutions and don't switch back when leaving the intelligent feature. Only tested a little on PoI and terrain follow i have not experienced any issues that messed my settings.

djiuser_PEp4mLwh74c7 Posted at 2018-7-1 17:47
It happened in my P4P+ before, but I learned the reason is:  when you switch video to photo, it automatically changes to JEPG format. you need to tap the screen and switch back to the photo format from JEPG to Raw. If you just take photo without taking video, there will be no Raw-to-JEPG switch.

This is my experience as well

Another shoot botched... I went to download the RAW images that I shot and found none. They are all JPEGs.
The jpg images produced by the camera are quite good.
I think the idea that you must shoot raw for quality is exaggerated.

KedDK Posted at 2018-7-2 00:27
Except from a single release my P4P has not changed any settings when going from photo to video and back.
But a lot of reports on the intelligent modes change mode and/or resolutions and don't switch back when leaving the intelligent feature. Only tested a little on PoI and terrain follow i have not experienced any issues that messed my settings.

Ah, Intelligent mode.. we did use that to take the photos (gesture mode). I had no idea that changes settings.  I've noticed that settings revert after Go 4 stops responding errors, too.

I shoot RAW because I can't get the latitude with JPEG. JPEGs look okay for internet use and display on a $149 Wal-Mart monitor, but the differences really stand out on a 4K production monitor.

Mark Weiss Posted at 2018-7-2 05:37
Ah, Intelligent mode.. we did use that to take the photos (gesture mode). I had no idea that changes settings.  I've noticed that settings revert after Go 4 stops responding errors, too.

I shoot RAW because I can't get the latitude with JPEG. JPEGs look okay for internet use and display on a $149 Wal-Mart monitor, but the differences really stand out on a 4K production monitor.

I shoot RAW because I can't get the latitude with JPEG. JPEGs look okay for internet use and display on a $149 Wal-Mart monitor, but the differences really stand out on a 4K production monitor.
That's exactly what I mean ... people just assume that the jpg files are no good and never try them.
I shoot jpg because I can't wait for raw files to write with fast moving subjects and I get excellent professional results from them.  The jpg files are much better than people think.

Labroides Posted at 2018-7-2 09:24
I shoot RAW because I can't get the latitude with JPEG. JPEGs look okay for internet use and display on a $149 Wal-Mart monitor, but the differences really stand out on a 4K production monitor.
That's exactly what I mean ... people just assume that the jpg files are no good and never try them.
I shoot jpg because I can't wait for raw files to write with fast moving subjects and I get excellent professional results from them.  The jpg files are much better than people think.

Cause RAW are even better than the very good JPG's that's why he wanted RAW but it does say at the top of the screen what format its capturing in currently so check this before you shoot away...

Aerial-Image Posted at 2018-7-2 09:37
Cause RAW are even better than the very good JPG's that's why he wanted RAW but it does say at the top of the screen what format its capturing in currently so check this before you shoot away...

Right JPEGs are "for position only" in the color prepress industry. You can't pull detail out of the shadows in a JPEG image, but you can pull 3-4 stops out of a RAW file and see that the blackness below the sunset is actually green forest. I use JPEGs for thumbnails to see which RAW I want to open.

Mark Weiss Posted at 2018-7-2 11:34
Right JPEGs are "for position only" in the color prepress industry. You can't pull detail out of the shadows in a JPEG image, but you can pull 3-4 stops out of a RAW file and see that the blackness below the sunset is actually green forest. I use JPEGs for thumbnails to see which RAW I want to open.

And I'm saying that's overstated.
I've heard it a million times and people say it because they hear others saying it.
But my experience is that the jpg files are much better than what people say.

TommyGa Posted at 2018-7-2 11:57
Not overstated. He is accurate in what he said. RAW is the way to go.

I wonder how many of those repeating the same old jpg is no good advice, have ever tried using jpg images to see what they actually are capable off instead of just repeating the same old line.

TommyGa Posted at 2018-7-2 13:40
https://photographyconcentrate.com/10-reasons-why-you-should-be-shooting-raw/

Like I said ... I've heard that a million times.
But I'm a professional and know a bit about image quality.
I've tried jpg for myself instead of just going along without questioning like so many others do.
I get great results from jpg files.

TommyGa Posted at 2018-7-2 14:12
Congrats, Champ!  I'm a professional as well and know a lot more about image quality. You can think you get great results, but you will always get better results with RAW. If you think otherwise, you know nothing about image quality.

That's exactly the kind of arrogance I'd expect from you.
No-one can tell you anything and no-one else has an opinion that's worth anything.

TommyGa Posted at 2018-7-2 14:12
Congrats, Champ!  I'm a professional as well and know a lot more about image quality. You can think you get great results, but you will always get better results with RAW. If you think otherwise, you know nothing about image quality.

Yes, Labroides do not know that JPG is only 8 bit color per channel and is stored in a destructive format. In addition, he destroys another's man's thread with his rubbish. But unfortunately, we know Labroides for those things, nothing new under the sun this time either.

Regards Leif.

Mark Weiss Posted at 2018-7-2 11:34
Right JPEGs are "for position only" in the color prepress industry. You can't pull detail out of the shadows in a JPEG image, but you can pull 3-4 stops out of a RAW file and see that the blackness below the sunset is actually green forest. I use JPEGs for thumbnails to see which RAW I want to open.

'You can't pull detail out of the shadows in a JPEG image,'

And you can't pull great images out of RAW either if you are as dumb as dog dirt. The vast majority of people on this forum do not have the smarts to properly process RAW files into anything half decent, and encouraging them to do so is just being elitist. AKA 'Look at me,. I am a Pro photographer'.

TommyGa Posted at 2018-7-2 15:56
Hi Leif! Glad you also spoke up against Captain Clownstick, aka “Labroides”. He appears to be a version of a no-life Herpetic virus on this site and espouses a bunch of false-assumptions rooted in his own lack of self-awareness. It is somewhat amusing, but also telling about how defective personalities tend to retain themselves on DJI’s forums.

'Congrats, Champ!  I'm a professional as well and know a lot more about image quality. You can think you get great results, but you will always get better results with RAW. If you think otherwise, you know nothing about image quality.'

'I'm a professional as well'  - what an elitist twit! Do you imagine in your world that leading with a comment like that gives you any credibility? Quite the reverse, it identifies you as a wanker. You have no idea what Labroides does for a living, but I can assure you he makes a good deal of money out of shooting specialised subjects and selling the photos. On the other hand, I know what he shoots, and time is of the essence, which is why JPEG is a better choice. And added to that, there is little a RAW photo will do to enhance his subjects.
Pull your ignorant head in, and give others the right to have an opinion, which is all he expressed in the first place.

TommyGa Posted at 2018-7-2 16:14
I knew that Twin Fetus would eventually rear his fugly mug here in defense of his elderly lover. “Hi Gee-Wax!” Their fetishized adoration and devotion to each others’ undeserved narcissism is so predictable and on grandiose display here in all their “senior glory”. Most people here would love them to hold hands and take a “walkabout” for a year or until they expire - whichever happens last. Alas, their low-level egos wouldn’t permit such consensus dreams to occur.

And there is proof positive of what a wanker you are. Typicalof you to put up a post of insults while avoiding the diuscussion entirely.

My, my, this discussion has turned rather saucy in my absence.

For the technically-challenged: JPEG has the exposure levels 'baked in' to the file. If the highlights are blown and the shadows are crushed, there's not much, if anything, that can be done in Photoshop to fix it.

I have a bunch of sunset photos that I took. The JPEGs are unusable. The sun area is completely blown out and the foreground is completely black. The RAW file, however, stored everything. I was able to tweak it in Adobe RAW importer in seconds, bring down the highlights and restore detail near the sun and recover the shaded area of forest below. In all, I recovered about 2 stops in the highlights and 3 stops in the shadows. That's 5 stops more than the JPEG version of the file.

Back in the 90s, I worked in the color prepress industry. At that time, the Scitex Response system was the king of the hill and I worked with 48-bit scans made on a drum scanner. We'd sometimes output JPEGs for the FPO use because the Mac computers of that era couldn't handle a 300MB TIFF file (32MB RAM was the norm for a Quadra 950). The JPEGs were used in QuarkXpress as proxies for the real TIFFs which were swapped in at RIP time. JPEGs loaded quick and were responsive for the graphic designer to scale and pan and crop as the design required.

Today, digital image sensors produce relatively small files and computer power is many orders of magnitude greater, so handling the RAW images direct is no longer an issue.

JPEG is fine if you're a reporter at the scene of a crash and you're in need of uploading a fast photo to the newspaper for online distribution in minutes. But it's not archival and it should be limited to editorial news gathering applications.

Thanks guys for the friendly and helpful advice.
When/if I ever need to shoot something exciting and challenging like a sunset I'll keep that advice in mind.

Back to the original post.  

I have both the P4 Pro and Pr Pro Vr 2.0.  I only shoot raw (my choice and it’s up to anyone what they feel is needed).  

Both Drone will switch from video to photo mode without switching back to jpg on photo.  Not sure why this is happening to the OP.  I would still consider a camera reset.  

I just checked again, and before flight, photo set to AEB 5 shot, raw, video 2.7 K.  Going between video and still, not a problem, all raw for stills.  

I only use the screen of IPad for change between video and photo.  Hitting the on screen record button to shop shooting video, then hitting the switch button to go to photo mode, then using the same record button on screen as the shutter.  It becomes the shutter once video is stopped.  

Not sure if a button combination on the remote may be causing the issue.

I did note that with any of the pano modes with the P4 Pros even if the camera is set to raw only, it will record both raw and jpg for all panos.  (Using the pano modes in djigo4 no manually panos)

Paul C

paul2660 Posted at 2018-7-3 05:49
Back to the original post.  

I have both the P4 Pro and Pr Pro Vr 2.0.  I only shoot raw (my choice and it’s up to anyone what they feel is needed).  

I suspect it may have something to do with Go 4 experiencing an error or not responding. Sometimes after the app hangs, I discover that my video has changed to 4K 30 from my setting of 4K 24, and photo has changed to JPEG from my setting of RAW. This has happened multiple times in the past month.

TommyGa Posted at 2018-7-2 15:56
Hi Leif! Glad you also spoke up against Captain Clownstick, aka “Labroides”. He appears to be a version of a no-life Herpetic virus on this site and espouses a bunch of false-assumptions rooted in his own lack of self-awareness. It is somewhat amusing, but also telling about how defective personalities tend to retain themselves on DJI’s forums.

Tnx. Him and his buddy Geebax I have seen through fore long time ago. There is no need to discuss with those two trolls.   ;-)

Regards Leif.

Landbo Posted at 2018-7-3 12:24
Tnx. Him and his buddy Geebax I have seen through fore long time ago. There is no need to discuss with those two trolls.   ;-)

Regards Leif.

That's what's so good about this forum ... the helpful friendly atmosphere.
That and a few ignorant pricks

TommyGa Posted at 2018-7-2 17:30
You are EXACTLY right. Anyone that claims to be a “professional” photographer and says he/she works in JPEG is hilarious. You are right on the money- unless you are quickly capturing a photo for a breaking news story- no reason a remotely “professional” photographer would use JPEGs....unless....yep, you guessed it- the person is a.....Clown.

That is not correct. It all depends on the publication it's meant for.  

There is no general rule to it. And you can do a lot by tweaking JPGs.  

I bet with you: Upload a DNG file and the according JPG and provide it via dropbox or similar.  

I'll do post production on both and you decide which was what.  

You'll have a 50% chance in guessing.

  

I have never seen anyone coming in here being as aggressive as you.  

And there were some real bad guys before you.

  

You may want to look at your post/reply history and ask yourself what you came in here for.  

If you can provide knowledge other than the one about your buddies in Palo Alto you might gain credibility.  

So far to me you are no more than these haters that come with social media/forums.

I bought my first drone early last year and became a member of this forum same time.  

From guys like Labroides, Geebax, Msinger and Endotherm I did learn a lot.  

I owe them that my first P4P is still up in the air.  

Their answers may not always be as pleasant as someone wishes but I guess that comes after having said 1000 times:

Don't calibrate the compass!

  

You may want to consider if this forum is right for you.  

If you need support finding forums that suit your needs, I'm sure we can offer help.

  

To me it seems you are better off with firearms/warfare.

  

Well my P4P did it again tonight.. video was recorded in 4K 30 instead of the 4K 24 that I set it to yesterday. And the photos I shot all turned out to be JPEGs again, despite my setting it to RAW yesterday. It seems that the software randomly resets preferences to factory defaults at random. It happens a lot now with the hot weather. Wasn't happening so much before the heat wave came. It's lucky that there wasn't much worth shooting tonight. So I have to waste precious battery run time redoing all my settings before every flight now it seems. I just want things to stay the way I set them.

Mark Weiss Posted at 2018-7-3 16:29
Well my P4P did it again tonight.. video was recorded in 4K 30 instead of the 4K 24 that I set it to yesterday. And the photos I shot all turned out to be JPEGs again, despite my setting it to RAW yesterday. It seems that the software randomly resets preferences to factory defaults at random. It happens a lot now with the hot weather. Wasn't happening so much before the heat wave came. It's lucky that there wasn't much worth shooting tonight. So I have to waste precious battery run time redoing all my settings before every flight now it seems. I just want things to stay the way I set them.

Some settings don't stay set and have to be checked at the start of a flight.
You can check/adjust settings on the ground before starting motors or while flying out so you won't waste battery.
It's always the same settings (not random) so you get used to which ones you need to reset.

Just to clarify ... did you have the camera set for stills when taking photos?
If you shoot stills while shooting video, the camera will only give you jpg screenshots from the video in the image size of the video settings.

Labroides Posted at 2018-7-3 17:07
Some settings don't stay set and have to be checked at the start of a flight.
You can check/adjust settings on the ground before starting motors or while flying out so you won't waste battery.
It's always the same settings (not random) so you get used to which ones you need to reset.

Usually, these settings  hold between reboots. But sometimes they change back to factory defaults.

I spend about 2% of battery life just checking settings before launch, most of the time, but when I'm out in a public area, I don't want to spend too much time on the ground. I want to get the bird in the air and get my footage without attracting too much attention.

I learned long ago to switch to stills mode before taking a photo, yes. They come out 3:2, but not RAW. I don't bother with stills from video, since I can do that in post much better.

WOW, heres another one that soon escalated lol


If i remember correctly, some intelligent modes needs the camera settings set so that the camera is at the optimal settings for use in that mode thus resetting what youve set previously.

As for the JPG and RAW, i shoot in both and only ever go to the raw file if i like a JPG but its turned out pants due to exposure or what have you, 95% of the time i will use and edit the JPG, i can normally do what i need to in post using Microsoft Photo Gallery Live, as long as you get the settings right in the camera, you shouldnt need to do a whole lot of PP anyway, maybe a bit with the highlights, bit of shadow and tha pesky white balance that i always forget to change, i always shoot in full manual too. Dont get me wrong, i am just a novice togger, nothing more and nothing less.

Labroides Posted at 2018-7-3 13:39
That's what's so good about this forum ... the helpful friendly atmosphere.
That and a few ignorant pricks

Yes, you are guilty of destroying the helpful forum with your behavior. Only you can correct that fact.   

Regards Leif.

Mark Weiss Posted at 2018-7-3 16:29
Well my P4P did it again tonight.. video was recorded in 4K 30 instead of the 4K 24 that I set it to yesterday. And the photos I shot all turned out to be JPEGs again, despite my setting it to RAW yesterday. It seems that the software randomly resets preferences to factory defaults at random. It happens a lot now with the hot weather. Wasn't happening so much before the heat wave came. It's lucky that there wasn't much worth shooting tonight. So I have to waste precious battery run time redoing all my settings before every flight now it seems. I just want things to stay the way I set them.

Well, I myself have trouble with DJIGO4 (Android) with my P4A, which in the last two editions sometimes does not read the camera setup correctly on boot. As I read your description of your problem, the same happens to you. Try and check if there are other things in your camera setup that change ?  When that happens for my, setup is changes from recording video in MP4 format to MOV, RAW becomes JPG etc, etc, etc. The problem seemed solely related to DJIGO4 bad coding.

Do you use DJIGO4 for iOS or Android ?

Regards Leif.

Landbo Posted at 2018-7-3 22:10
Yes, you are guilty of destroying the helpful forum with your behavior. Only you can correct that fact.   

Regards Leif.

Really?  Destroying the forum?All because I was brave enough to speak out against the prevailing wisdom and admit to shooting jpg?
Exaggeration?

Come back when you've helped half as many members as I have and I'll listen to you.

Landbo Posted at 2018-7-3 22:47
Well, I myself have trouble with DJIGO4 (Android) with my P4A, which in the last two editions sometimes does not read the camera setup correctly on boot. As I read your description of your problem, the same happens to you. Try and check if there are other things in your camera setup that change ?  When that happens for my, setup is changes from recording video in MP4 format to MOV, RAW becomes JPG etc, etc, etc. The problem seemed solely related to DJIGO4 bad coding.

Do you use DJIGO4 for iOS or Android ?

I have the Crystal Sky Ultra, so Android version.

The other night, I flew and discovered altitude limit reached at 99'. The software had somehow reverted to Beginner Mode. But I've mostly lost my camera settings. Usually it stays MOV (thankfully, because I tried MP4 and for some reason, my dual Xeon E5-2667 can't play it without severe stuttering and pausing. The MOV version plays acceptably after a few stops/starts of playback. I've had the settings revert to 4K 30 and the stills keep reverting to JPEG. Oddly, other camera settings like D-Log remain in effect.

Mark Weiss Posted at 2018-7-4 14:56
I have the Crystal Sky Ultra, so Android version.

The other night, I flew and discovered altitude limit reached at 99'. The software had somehow reverted to Beginner Mode. But I've mostly lost my camera settings. Usually it stays MOV (thankfully, because I tried MP4 and for some reason, my dual Xeon E5-2667 can't play it without severe stuttering and pausing. The MOV version plays acceptably after a few stops/starts of playback. I've had the settings revert to 4K 30 and the stills keep reverting to JPEG. Oddly, other camera settings like D-Log remain in effect.

The other night, I flew and discovered altitude limit reached at 99'. The software had somehow reverted to Beginner Mode.
Did you confirm that the app setting was in Beginner Mode?
There are other things that will limit altitude to 30 metres.
Such as flying in atti mode ... or having to sign out of the app and sign in again to remove the temporary restriction?

Mark Weiss Posted at 2018-7-4 14:56
I have the Crystal Sky Ultra, so Android version.

The other night, I flew and discovered altitude limit reached at 99'. The software had somehow reverted to Beginner Mode. But I've mostly lost my camera settings. Usually it stays MOV (thankfully, because I tried MP4 and for some reason, my dual Xeon E5-2667 can't play it without severe stuttering and pausing. The MOV version plays acceptably after a few stops/starts of playback. I've had the settings revert to 4K 30 and the stills keep reverting to JPEG. Oddly, other camera settings like D-Log remain in effect.

Yes, it might not be quite the same. One would think that DJI GO4 could run smoothly on DJI's own closed Android system and tablet. Unfortunately, you can read around it is not quite the case.

The setup itself seemed to be hidden in the drones. If DJIGO4 does not read that setup during boot, DJIGO4 begins to write various default values to the quad that is being used.

But to be constructive I can suggest you trying to change the order you turn on your devices. I have found it works bedst if i boot P4A and then wait to turn on the controller about 20-30 seconds later. It's a bit inverted than you normally do.

Regards Leif.

Landbo Posted at 2018-7-5 05:45
Yes, it might not be quite the same. One would think that DJI GO4 could run smoothly on DJI's own closed Android system and tablet. Unfortunately, you can read around it is not quite the case.

The setup itself seemed to be hidden in the drones. If DJIGO4 does not read that setup during boot, DJIGO4 begins to write various default values to the quad that is being used.

After the first few days of ownership, I found out that it's smooth sailing if I power up the drone first, then the RC next. The drone takes a while to lock on GPS. In the early days with a phone or tablet, the app would never connect until I unplugged and replugged the USB cable. Thankfully that's one thing the Crystal Sky has fixed. Everything just boots up and within about a minute, is ready to fly. No fussing with re-seating USB cables.

Interesting.. I have had a couple of instances where for some unknown reason, the CS would not detect the drone. Maybe that's when it happened. I'll have to keep a log of start up failures and see what correlates.

I've flown at over 300' altitude in ATTI mode, so I know it's not that. First time it happened, I thought it was because it was dark outside and vision positioning wasn't working. But last night I flew it to see the fireworks on the lake below and there was no 99' altitude limit. I went right to about 300' with no problems.