Heres my unboxing of my replacement drone sent from dji after my battery melted in my drone and I was surprised at what I saw..

If it was indeed new, count your blessings.

I do. Thanks.

Great video - thanks for posting!  Lots of people are happy to complain, but very few throw compliments.  Well done.

Re the new/refurbished/repaired thing, I would have expected a repaired Phantom, meaning it would appear to have been used.  Yours looks new.  

We have to wonder if it's not in fact refurbished.  I bought a refurbished P3P last year and it looks brand spankin' new in every way.  I heard they put a "-R" or a "R" at the end of the serial number, but mine is just a normal serial number ending in a digit.  I did find a "-R" on the box though.  It's on the bottom of the label where the bar code is, underneath the bar code.  Over the bar code, it says "Date Code" and then below that is the bar code and below that is a number starting with EH and ending in -R.  Not sure if that means it's refurbished or not.  There are no other numbers on the box or on the AC that end in "-R" or "R".  So I still don't know if I have a new or refurbished P3P.  It flies great.  $539 Labor Day sale last year, no tax, free shipping.  

Thanks again.

Glad to know everything turns out to be great, thanks for the video and kind words, please make a flight test to see if everything works great, hope you enjoy flying.

thats great customer service