See screenshot, why does it always have two devices listed?  I do know at some point while I had the Osmo Mobile 2 I had to reformat the iPhone 7, did that cause this?  Can I reset this list?

Hi thanks for reaching DJI Forum, we do apologize if you are having issues with the app. I suggest to uninstall the app and reinstall it again. Thank you.

DJI Gamora Posted at 2018-7-7 10:17
Hi thanks for reaching DJI Forum, we do apologize if you are having issues with the app. I suggest to uninstall the app and reinstall it again. Thank you.

Yeah I just did that, same thing.

kcole0929 Posted at 2018-7-7 10:22
Yeah I just did that, same thing.

Maybe there is a way to log into my account and see which devices (hardware) are linked to my DJI GO app?

kcole0929 Posted at 2018-7-7 10:22
Yeah I just did that, same thing.

Hi, kindly please to log out from the app as well and log it back in after few minutes. Thank you.

DJI Gamora Posted at 2018-7-7 10:26
Hi, kindly please to log out from the app as well and log it back in after few minutes. Thank you.

Tried that too - doesn't fix it.  Tried hard reset of phone, force quitting app, log in log out.  

I have the same: most of the time 2 devices are listed on GO4 and iPhone X.

Hullie Posted at 2018-7-7 12:25
I have the same: most of the time 2 devices are listed on GO4 and iPhone X.

Hi, sorry for the trouble that it caused, we will forward this concern to our engineers for clarification. Thank you.

Brand New iPhone X and Osmo mobile 2, Same issue.

I have it too. I just always select the bottom device and other than that there is no problem.

Jeff

stiibu Posted at 2018-7-9 14:27
Brand New iPhone X and Osmo mobile 2, Same issue.

Hello there. We apologize for the inconvenience. It will not be a problem if you have 2 devices showing on the app. It will not affect the performance of the unit so it's good to go.

Hullie Posted at 2018-7-7 12:25
I have the same: most of the time 2 devices are listed on GO4 and iPhone X.

Hello there. We apologize for the inconvenience. It will not be a problem if you have 2 devices showing on the app. It will not affect the performance of the unit so it's good to go.

kcole0929 Posted at 2018-7-7 11:02
Tried that too - doesn't fix it.  Tried hard reset of phone, force quitting app, log in log out.

Hello there. We apologize for the inconvenience. It will not be a problem if you have 2 devices showing on the app. It will not affect the performance of the unit so it's good to go.