I got it solely for Facebook Live videos and the DJI app is crap for Facebook live streams as it's choppy and will cut out chunks of the broadcast. Useless garbage app. What good is it if you cut out random chunks of the live broadcast?

So then I tried the native Facebook app and even Periscope and neither will let me do Facebook live in landscape mode. I've tried everything. I have a Samsung S8+.

Hello there. We apologize for the inconvenience. We will forward this information to our engineers. We will keep you updated.

Hello there. You may try other network, and make sure the APP is the latest version.

Hello
When is the record function going to work on mobile 2 for Android. I am using Galaxy 9+ and record function is not working. It should not take that long you already have it for iphone. You mentioned it will be available in two weeks its already close to a month now. I will be returning my mobile 2, if this doesn't happen quickly.

DJI Wanda Posted at 2018-7-10 01:35
Hello there. You may try other network, and make sure the APP is the latest version.

I am unable to update any higher than V3.1.2 for the DJI Go app.

It's an app issue, I've read on here from users with the newest 4.1.26 version that they still have choppy Facebook live streams that cut out chunks of the video.

djiuser_K5kI1Gm1RICf Posted at 2018-7-10 07:34
I am unable to update any higher than V3.1.2 for the DJI Go app.

It's an app issue, I've read on here from users with the newest 4.1.26 version that they still have choppy Facebook live streams that cut out chunks of the video.

Did you try to reinstall the app?

DJI Wanda Posted at 2018-7-10 07:44
Did you try to reinstall the app?

Yes I did.

djiuser_K5kI1Gm1RICf Posted at 2018-7-10 07:53
Yes I did.

I see. We'll raise this issue to our facility since your mobile phone is compatible.. We'll keep you updated. I apologize for the inconvenience.

DJI Wanda Posted at 2018-7-10 07:59
I see. We'll raise this issue to our facility since your mobile phone is compatible.. We'll keep you updated. I apologize for the inconvenience.

Should it auto pop up in the app telling me there is an update for it?

djiuser_K5kI1Gm1RICf Posted at 2018-7-10 08:02
Should it auto pop up in the app telling me there is an update for it?

Well, that's a prompt message will be for the unit's update.

DJI Wanda Posted at 2018-7-10 08:05
Well, that's a prompt message will be for the unit's update.

I am not getting any popups, even for firmware.

V Satya Posted at 2018-7-10 07:23
Hello
When is the record function going to work on mobile 2 for Android. I am using Galaxy 9+ and record function is not working. It should not take that long you already have it for iphone. You mentioned it will be available in two weeks its already close to a month now. I will be returning my mobile 2, if this doesn't happen quickly.

Hello there. We apologize for the inconvenience. I will follow this up with our engineers.

djiuser_K5kI1Gm1RICf Posted at 2018-7-10 08:14
I am not getting any popups, even for firmware.

I see. Alright. We already follow this up to our engineers. Your patience will be much appreciated.

DJI Wanda Posted at 2018-7-11 08:04
I see. Alright. We already follow this up to our engineers. Your patience will be much appreciated.

I just wish your DJI Go app worked with Facebook live without it randomly cutting out chunks of your stream.

djiuser_K5kI1Gm1RICf Posted at 2018-7-11 08:15
I just wish your DJI Go app worked with Facebook live without it randomly cutting out chunks of your stream.

We totally understand your concern, the latest DJI Go APP should be V3.1.42, could you please try to update to see if the issue persists? Thank you.

Hello
When is the record function going to work on mobile 2 for Android. I am using Galaxy 9+ and record function is not working. It should not take that long you already have it for iphone. You mentioned it will be available in two weeks its already close to a month now. I will be returning my mobile 2, if this doesn't happen quickly.

Any Update on this? I need this to be resolved quickly. Why it is taking so long?

You may wnat to take a look at FilMic Pro. It works better then the DJO app. Somethen to look at.