All  the  other futures are working fine .I  just  not being able to have  the video image in my  app

Pls advice

Hello there. We apologize for the inconvenience. Do you receive any error message? Did you try to reinstall the app? What model of the mobile device are you using?

formate memory card

Hi Friend, I have/had the same issue. My work around was to turn off the “ Data “ in my Cell phone. Once I did that, I had Video. Please let me know if this works for you.