We have a pilot that has flown a communications tower for us and he is using a P4P and DJIGo 4. When we receive his files all the GPS information is gone. He is sending us the .jpg files straight from his SD Card on his Mac. He is not processing the files at all and shows a flight pattern in his flight log yet no GPS on the photos. All the other information is there but no GPS. Any help would be greatly appreciated.
Hi Jake, we are sorry to hear that we are having this issue. Please try to use the EXIF Viewer to check coordinates. Its recommended to use the EXIF Viewer 3.0 or later. Hope this helps!
How does you receive it it? if just posted in a mail the mail software in one end or the other could be the cause, best way in this case is to attach as a zip archive.