DJI Mindy
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GinoC Posted at 2-12 05:51
Just gimbal motors stopped working. Mavic is flying fine and camera transmission is also fine
Dji Europe wil not repair because they found traces of sand/water in the drone.
I have no CASE number, because i went through a Dji Dealer.
I managed to get the case number via your serial number, per the damage assessment, the aircraft is water damaged, there is sand inside the gimbal, which prevents the gimbal from working correctly and there is corrosion on the motors and motor arms.
According to the after-sales policy, the water-damaged aircraft will be beyond repair, so a replacement service is provided instead of repair services, thanks for your understanding.
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