Phantom 4 ProDJI Phantom 4 Pro V2.0 GPS mode failed after 10 min
1395 8 2018-7-11
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RemusK
lvl.4
Flight distance : 1145869 ft
Sweden
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Hello!

Today the GPS mode failed after 10 min flight. It is the first time after at least 15 flights with the new drone.
I change the battery and already after 1 min the GPS mode failed again. I flew then in Atti mode.I wonder what can be the causes of loosing the GPS signals? The weather was fine.

The flight log shows 17km that was funny.




Screenshot_20180712-073832.jpg
2018-7-11
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Geebax
Captain
Australia
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Cant say what the reason was until we see the flight log. Go to: http://www.phantomhelp.com/LogViewer/Upload/ Follow the instructions to upload the log, copy the link to the result and come back here and post the link.

2018-7-11
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RemusK
lvl.4
Flight distance : 1145869 ft
Sweden
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The log fot the second flight (the one with 17 km)

http://www.phantomhelp.com/LogViewer/J3OLFXW6EFHAEMGXZC4P/

2018-7-11
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Labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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RemusK Posted at 2018-7-11 21:55
The log fot the second flight (the one with 17 km)

http://www.phantomhelp.com/LogViewer/J3OLFXW6EFHAEMGXZC4P/

You have a hardware fault that is causing the GPS to drop out completely.
GPS dropped out at 0:15.6, 0:47.6, O:50, 1:43.9, 1:46.2, 2:09.5, 2:10.6, 2:11.8, 2:30.7
I'm not sure if it's a loose connection or a faulty GPS unit but it needs to be fixed.

2018-7-12
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RemusK
lvl.4
Flight distance : 1145869 ft
Sweden
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Flew again, same results. My GPS fails after a while.
I will contact support and see what they say.

http://www.phantomhelp.com/LogViewer/HR89DKGUC31YCA0LXZPD/
2018-7-12
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RemusK
lvl.4
Flight distance : 1145869 ft
Sweden
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Got contact with support but they missunderstod the error and I replied again with what the real problem is.
I started my old Phantom 4 and flew 6 minutes, not a single drop in sattelites to zero. So the new Phantom 4 pro v2.0 has definitely some issue.
Todays flights

Flight log of my old phantom (Phantom 4)
http://www.phantomhelp.com/LogViewer/OYA2KRJOJA4SJH3E46R6/

Same path with the new phantom (Phantom 4 Pro V2.0)
http://www.phantomhelp.com/LogViewer/EE1RB79D9PUHAWT4VMIV/
2018-7-14
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RemusK
lvl.4
Flight distance : 1145869 ft
Sweden
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I done a short flight test so I can compare the dat file and the log file

The flight log record

http://www.phantomhelp.com/LogViewer/0JQAXCYWVVJ0V2INHR6E/

And the GPS level from the dat file



The gps signal is going down from time to time according both the log and the dat file.
2018-7-15
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RemusK
lvl.4
Flight distance : 1145869 ft
Sweden
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I got yesterday my aircraft from service. They replaced the gps module. Now it flies without any problem
2018-8-7
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rwynant V1
Second Officer
Flight distance : 4842277 ft
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United States
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Thank you for updating us all with your situation!!  Truly happy you got it all sorted out, and DJI helped you!

Randy
2018-8-7
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