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DJI Ronin-S Battery Grip WONT TURN OFF
22843 38 2018-7-12
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MitchPalms
lvl.1
United States
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So I recieved my Ronin-S yesterday and I'm having difficulty turning the Battery Grip off. When I went to turn the Gimbal off, the Grip would stay on. The green lights remained on and blinking. I pressed and released the grip's power button once and then pushed and held but the lights never urned off. Does anyone have any insight on this? If someone could attach a 10 second iphone video to this thread of you turning the gimbal off that would be awesome. Praying I don't have a faulty Grip.
2018-7-12
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DJI Mindy
Administrator
Flight distance : 7 ft
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MitchPalms, sorry to read on that, the correct way is to press once and release, then long pressing the button to turn off the grip.
If the issue persists, any chance to show us a short video about your operation?

2018-7-12
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bnearyz4
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I'm exsperiancing the same issue. When long pressing the power button to shut off the green led lights remain on?
2018-7-13
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sumoadam
lvl.3
United States
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Press once, then press again and hold for 2 seconds.  You'll see the green lights disappear in order until there off.
2018-7-13
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DJI Mindy
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Flight distance : 7 ft
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bnearyz4 Posted at 2018-7-13 09:01
I'm exsperiancing the same issue. When long pressing the power button to shut off the green led lights remain on?

Sorry that I misunderstood the thread, please refer to sumoadam's post to try again.
2018-7-14
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djiuser_31iTNYnKS02R
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Australia
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I am also facing this issue. The middle two LED are always on. I pressed once and then pressed and holder for seconds it wont go away. The app shows 0% battery n even if I charge it for an hour
2018-8-4
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Malyjean
lvl.1
United States
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djiuser_31iTNYnKS02R Posted at 2018-8-4 07:09
I am also facing this issue. The middle two LED are always on. I pressed once and then pressed and holder for seconds it wont go away. The app shows 0% battery n even if I charge it for an hour

I have the same issue!  I think it happened with the firmware update.  It lost conectivity with the computer and now just those two lights.  Is there any solution???
2018-8-24
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chicanery
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United States
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Malyjean Posted at 2018-8-24 19:51
I have the same issue!  I think it happened with the firmware update.  It lost conectivity with the computer and now just those two lights.  Is there any solution???

Another report of this failure. My gimbal works, and reports the new firmware update, but the battery is constantly blinking the two middle lights, or sweeping from one side to the other. Battery reports 0%
2018-8-25
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Malyjean
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United States
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chicanery Posted at 2018-8-25 14:28
Another report of this failure. My gimbal works, and reports the new firmware update, but the battery is constantly blinking the two middle lights, or sweeping from one side to the other. Battery reports 0%

My gimbal turns on (top and bottom) but the motors dont engage.  its a bummer since it worked before the firmware update.  But when its connected to power it cycles through the lights  when it isnt connected the middle two lights stay on.  Hopefully there is a fix for this.  i feel like i waited for this thing forever and now its a $699 camera stand
2018-8-25
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fansfcbe4164
lvl.1

United States
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I'm facing the same issue!!! i tried everything I could!! the lights still on
2018-8-30
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ShamPh0t
lvl.1
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My grip also can't be turned off. It stays on for twelve hours after use and then automatically shuts off. Otherwise everything works as it should, including after the firmware update.
2018-9-11
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Jimmy Houssen
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Can the Ronin s. Be paired To a DJI or other RC controller? Can the ronin M now do time lapse? Sorry having trouble figuring out how to send a message to these groups.
2018-9-12
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tenser
lvl.1

United States
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same problem here... anybody as able to fix it????
2018-10-6
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djiuser_qqHsiOanBYsC
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Just purchased my ronin S on Saturday and received via mail
On Tuesday. Finally open the box yesterday thinking I would be able to use it today. But the battery grip nor the gimbal turn on. I left it charging for 24hrs and the battery grip lights don’t turn on either. When connected to the usb charger and port it came with the gimbal turns on but not the battery pack. Once I disconnect from the charging station it turns off. Any suggestions before I return it for another one?
2018-10-14
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Pressmar
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Germany
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Hi,
i have updated to D800 and the Ronin-S to the latest firmware. If i connect the D800 with the mini-USB to the D800 i can Start/Stop Capturing, but thats it. The live view and all functions on the camera where swiched of due to the PC Mode. The focus can't be pulled. Do i need to connect any other cable?
2018-10-16
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Ashish_id
lvl.1
Flight distance : 1793717 ft
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Same here wont even connect app nor it updates.
2018-10-21
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JaeKangMoobies
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South Korea
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I also have the same issue.  Tried the update but failed install.  Left me with a brick...
2018-10-22
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fansaba45832
lvl.1
Flight distance : 135322 ft
Australia
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Exactly same issue I only used once went flat now won’t work. How do you fix this issue and how can I get it looked at @djimandy
2018-11-18
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Lanx
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United Kingdom
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Hey folks, I thought I had an issue with switching off the grip, and then I read this on the grip itself:

Press once, then press again and hold for 2 seconds.

For me the double press worked and I can turn off my grip. I hope it works for a few others though there seems to be a range of issues now on this thread.

Cheers!
2018-12-1
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djiuser_tnrLzYcsUlxo
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Azerbaijan
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Lanx Posted at 12-1 09:07
Hey folks, I thought I had an issue with switching off the grip, and then I read this on the grip itself:

Press once, then press again and hold for 2 seconds.

Thx its work just press it one tme and press and hold second time and green lights turn off thanks for help
2018-12-2
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RunnerCoyote
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Flight distance : 263924 ft
Belgium
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I also have a problem with the handle, but another. When I got the Ronin S, everything worked perfectly. Then the handle button has stopped working. To turn it on and off, I now have to press really hard on the button, like very hard and I'm afraid it will break soon ... I do not really know what to do ...
2018-12-15
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BigBendTours
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United States
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Just bought my Ronin-S yesterday, charged battery for about 14 hours and only shows 29% battery power with one green light staying lit and one blinking. I can't power off the battery grip despite trying every option here and watching videos.I also had the new Panasonic G85 in 4K mode and after properly balancing and running the balance test which reported excellent on all three axis, the Ronin lost its mind and was spinning uncontrollably while I held it still. Banging the camera and arms. I quit trying to do anything else thereafter. Very disappointed.
2018-12-21
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fans76c5b1f0
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Canada
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sumoadam Posted at 2018-7-13 09:08
Press once, then press again and hold for 2 seconds.  You'll see the green lights disappear in order until there off.

Thanks to sumoadam response below, . the suggested steps worked fine , my green lights did turn off. Awesome. Here are the steps to turn off the handle green lights:  " Press once, then press again and hold for 2 seconds.  You'll see the green lights disappear in order until there off."
1-9 18:32
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djiuser_h9AU2SG7GJBN
lvl.1
Malaysia
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my ronin S battery got problem Also,4 light keep flashing I can’t Turn it Off now,  few days already....anyone got same  Problem?
1-29 10:03
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djiuser_h9AU2SG7GJBN
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Malaysia
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JaeKangMoobies Posted at 2018-10-22 21:09
I also have the same issue.  Tried the update but failed install.  Left me with a brick...[view_image]

hi do you fix your problem ?
1-31 09:43
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julien31
lvl.1
France
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Hi..
Same problem here ! The two middle led stay green and I can't turn off the battery, the motor of the gimball stay off when I turn the gimball on.
I'm tired of having issues with the connectivity of this gimbal...
2-19 05:27
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fansc8046c1b
lvl.1
Flight distance : 654839 ft
United States
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Extremely frustrated. Same issue as all, happened when I attempted to update the firmware. Only 2 center leds are on, actually you can't turn them off. Can't tell if the batteries are charging or not. None of the camera functions (D-850) work, Focus light blinks red, camera stuck in PC mode, etc., etc.

These posts go way back and I haven't seen a reply from DJI techs. Anyone have a fix for this?
3-5 09:07
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AshITC
lvl.1
Flight distance : 654839 ft
United States
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Not only will battery grip not turn off (2 center LEDs always on), it appears that all connectivity through the USB port is lost. Computer no longer recognizes USB device when plugged in and devices turned on. So updating is not possible, in addition I don't know whether the charger is actually charging the battery (only 2 LEDs no matter what). All of this occurred when trying to update firmware. The process started out normally but then failed with an error message about losing connectivity with the device. Ugh!!!
3-5 09:31
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Rajesh mkd
lvl.1

Saudi Arabia
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Solved!
Press once button and release, again press and hold the button. Immediately the grip will turned off!
3-12 11:52
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Mediapix
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Netherlands
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tenser Posted at 2018-10-6 11:22
same problem here... anybody as able to fix it????

yes, I found the error, most of you shut down all with the on/off button above the grip, but you have to shut down with the button down at the batterygrip!!!!!
4-9 11:49
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dani2013
lvl.3
Flight distance : 112582 ft
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Armenia
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here also problem with NEW RONIN-S battery
Battery GRIP button seems doesnt work, trying TURN ON and OFF doesnt work  . when trying charge the battery, the LEDS works , showin that it is charging . and during charge i push the RONIN-S power button ( NOT Battery GRIP )   it turn ON ,  then turn OFF is also okay ( not BATTERY GRIP Button )   , but when want to TURN OFF
Battery GRIP power  , no any reaction , need only wait for 12 hour.

here is video
https://www.dropbox.com/s/wv41of ... em%20video.mov?dl=0
5-12 23:25
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KenZo1502
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Vietnam
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dani2013 Posted at 5-12 23:25
here also problem with NEW RONIN-S battery
Battery GRIP button seems doesnt work, trying TURN ON and OFF doesnt work  . when trying charge the battery, the LEDS works , showin that it is charging . and during charge i push the RONIN-S power button ( NOT Battery GRIP )   it turn ON ,  then turn OFF is also okay ( not BATTERY GRIP Button )   , but when want to TURN OFF
Battery GRIP power  , no any reaction , need only wait for 12 hour.

( me too, i can't turn off battery Ronin S, help me
5-20 09:53
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KenZo1502
lvl.1

Vietnam
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dani2013 Posted at 5-12 23:25
here also problem with NEW RONIN-S battery
Battery GRIP button seems doesnt work, trying TURN ON and OFF doesnt work  . when trying charge the battery, the LEDS works , showin that it is charging . and during charge i push the RONIN-S power button ( NOT Battery GRIP )   it turn ON ,  then turn OFF is also okay ( not BATTERY GRIP Button )   , but when want to TURN OFF
Battery GRIP power  , no any reaction , need only wait for 12 hour.

me too, help me
5-20 09:54
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Air_Pix
lvl.1

Russia
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dani2013 Posted at 5-12 23:25
here also problem with NEW RONIN-S battery
Battery GRIP button seems doesnt work, trying TURN ON and OFF doesnt work  . when trying charge the battery, the LEDS works , showin that it is charging . and during charge i push the RONIN-S power button ( NOT Battery GRIP )   it turn ON ,  then turn OFF is also okay ( not BATTERY GRIP Button )   , but when want to TURN OFF
Battery GRIP power  , no any reaction , need only wait for 12 hour.

Did you solve this issue? I have the same issue, battery button doesn't work at all.
7-12 04:11
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djiuser_MYVXqPgj8fvu
lvl.1
United Kingdom
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Air_Pix Posted at 7-12 04:11
Did you solve this issue? I have the same issue, battery button doesn't work at all.

Mau I ask whether you resolved this issue as I have the same problem?
8-2 06:09
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fansfd5f93e4
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Malyjean Posted at 2018-8-24 19:51
I have the same issue!  I think it happened with the firmware update.  It lost conectivity with the computer and now just those two lights.  Is there any solution???

Found the fix. The only solution is update the ronin s firmware again with the same battery. Try to downgrade and upgrade.
10-5 10:12
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fans8b803c8d
Second Officer
Flight distance : 55305 ft
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Same issue here, the battery cannot be switched off. It's random in my case but I'm convinced it's caused by the latest firmware because I never experienced it before. I'll try downgrading. Not to mention the Ronin S tendency to bob up and down while walking which seemingly cannot be corrected no matter what settings are used. It's alleviated slightly by enabling the OIS (Optical Image Stabiliser) on the Panasonic LUMIX 12-35mm lens but, should this really be necessary with a gimbal stabiliser?!!!

DJI, please get your act together, with this Ronin S battery issue and problems with other gear - Mavic 2 battery swelling, GO4 auto-update broken in the Smart Controller, the Inspire 2's drunken floating hover, zero updates for the Crystal Sky in years (!) and much more - the customer impression is of a consistently high and reliable degree of incompetence and poor quality control!!!
10-10 21:43
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fans8b803c8d
Second Officer
Flight distance : 55305 ft
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Forgot to include, the only way I found to break the 'battery always on' cycle is to disconnect it from the gimbal.
10-10 21:59
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Brent Clapp
lvl.1

United States
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I cannot get my battery to turn off in any manner.  Even after updating the firmware, it still stays on.  4 lights solid.  Even pressing once, and then pressing again.  It did work before, kinda, but now I just get a solid 4 lights.  even when I disconnect the battery from the gimbal.  DJI please help.
12-1 10:17
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