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2nd Operator losing connection side by side
375 6 2018-7-12
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Elettrone78
lvl.4
Flight distance : 2840512 ft
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Italy
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Today I experienced an issue where my camera operator was constantly losing the signal even standing side by side making our job impossible.
Our configuration is the following:
  • Inspire 2 updated
  • Inspire 2 basic remote as a master + CS 5.5
  • Cendence remote as a slave + CS UB
Everything is updated to the last firmware and the signal was going from max to signal lost intermittently.


https://www.dropbox.com/s/g6hid4w0tegdbq5/dual_op_failure.mp4?dl=0
2018-7-12
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Keule
lvl.4
Flight distance : 3733015 ft
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Germany
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With what frequency band were you connected to the aircraft? 2.4 GHz or 5.8 GHz?
2018-7-12
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Elettrone78
lvl.4
Flight distance : 2840512 ft
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Italy
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Keule Posted at 2018-7-12 11:42
With what frequency band were you connected to the aircraft? 2.4 GHz or 5.8 GHz?

5.8Ghz, didnt even bother trying anything else, the signal to the aircraft from the master was perfect all the time.
2018-7-12
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DJI Wanda
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Hello there. We apologize for the inconvenience. Can you try to make the Cendence be the master and the RC will be the slave?
2018-7-13
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Elettrone78
lvl.4
Flight distance : 2840512 ft
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Italy
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Yes tomorrow I'll fly extwnsively with the new unit and i will be able to provide more data. Unfortunately i dont have a third controller to test.
2018-7-13
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DJI Wanda
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Elettrone78 Posted at 2018-7-13 06:52
Yes tomorrow I'll fly extwnsively with the new unit and i will be able to provide more data. Unfortunately i dont have a third controller to test.

Alright. Let us know if you still need help.
2018-7-17
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Elettrone78
lvl.4
Flight distance : 2840512 ft
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Italy
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I'm still testing and gathering data.
2018-7-17
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