Hello guys. I had some problems with my Spark, today. In the middle of the flight, I got "Aircraft disconnected" message and the video feed freezed. Only the connection between the RC and the phone was interrupted. The RC worked fine, I was able to control the drone and land it safely. The pure luck was that it was in the line of sight. I changed the battery, took off, worked fine for about 2 minutes, and freezed again, same story. The distance to the drone was a few meters, the GPS signal was strong, no interferences, as I was flying in the open field. I let it hover a few minutes and the feed recovered, with "in-flight (GPS) message. I used my Xiaomi Mi A1, linked to the RC with the otg cable, the last version of Dji Go app, as I've done hundreds of times before without a single problem. Does somebody has any suggestion concerning this issue?

Try changing the OTG Cable, if its a 3rd Party one it may give issues. Try to buy one with a Good Brand, I use the Original DJI Cables.

Thanks for the reply, DMX_MT. Will do it, these days! Nevertheless, it is the same cable I used successfully, in the last months.

Hi. Sorry for the trouble. Can you please try to re-link your Remote controller to your Aircraft if you still having the disconnected error message on the app. Also, just to let you know that your Xiaomi Mi A1 is not fully compatible with Spark. Please use any compatible devices that are listed below.

DJI Natalia Posted at 2018-7-12 12:41
Hi. Sorry for the trouble. Can you please try to re-link your Remote controller to your Aircraft if you still having the disconnected error message on the app. Also, just to let you know that your Xiaomi Mi A1 is not fully compatible with Spark. Please use any compatible devices that are listed below.

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The app/ live view specs need to be seriously updated

Especially since we are at iOS app version 4.2.22

alexino Posted at 2018-7-12 12:05
Thanks for the reply, DMX_MT. Will do it, these days! Nevertheless, it is the same cable I used successfully, in the last months.

It could be the wear and tear, some cables aren't durable enough with lots of use.

Replacing the Cable will result if it was a Cable Problem or Not. I love to buy spares just in case one fails on me.

pmshop Posted at 2018-7-12 12:55
The app/ live view specs need to be seriously updated

Especially since we are at iOS app version 4.2.22

Hi. Thanks for your feedback. We will address this concern to our R&D engineering. Kindly patiently wait.