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Imu won’t calibrate (automatic orientation error)
945 6 2018-7-13
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fans91cdf1a4
lvl.2
Australia
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Can someone please help me

I recently bought a second hand phantom 4 from eBay.
When I recived the drone everything worked fine until I had to calibrate the imu. Every time I calibrate I get an error saying automatic orientation error (error code -50) and (error code 1). I have done all the updates even factory reset it with dji assistant 2, put in freezer for 30m and the slap method!

What else can I do to solve this issue, I really don’t wont to send it back to dji for repears since people have being getting charged for thing that they don’t wont fixed and can be very expensive.

Picture of what the drone shows when calibrating the imu.
9B2CF11A-5B47-4F2C-93B3-15E17D9FD6C0.jpeg
2018-7-13
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DJI Paladin
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Flight distance : 318 ft

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Hi there, sorry for all the trouble. Have you tried performing a factory reset? Kindly connect to DJI Assistant 2 and do a firmware refresh. After that please do a factory reset and see what the status of the IMU is. You can download the software using this link: (https://www.dji.com/phantom-4/in ... te_search#downloads).
2018-7-14
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fans91cdf1a4
lvl.2
Australia
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@DJI Paladin

Yes I have already tried that and still same results
2018-7-14
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fans91cdf1a4
lvl.2
Australia
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DJI Paladin Posted at 2018-7-14 04:46
Hi there, sorry for all the trouble. Have you tried performing a factory reset? Kindly connect to DJI Assistant 2 and do a firmware refresh. After that please do a factory reset and see what the status of the IMU is. You can download the software using this link: (https://www.dji.com/phantom-4/info?site=brandsite&from=insite_search#downloads).

I have already tried that but did not change my results.
2018-7-14
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fans0838e6b1
lvl.1
United States
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Hi,

Did you have it fixed? I had the same problem for almost a month and could not have it fixed.
2018-8-2
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fans91cdf1a4
lvl.2
Australia
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fans0838e6b1 Posted at 2018-8-2 10:23
Hi,

Did you have it fixed? I had the same problem for almost a month and could not have it fixed.

Yeah I had to send it off to dji to get fixed. They replaced the main controller board I think and it cost $200 aud all up.
2018-8-2
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xoxo35
lvl.1
Flight distance : 158310 ft
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START CALIBRATION IN HORIZONTAL LOCATION NOT FLAT IF THE TEMPERATURE FAILS, GET STARTED AFTER 10 MINUTES IN THE REFRIGERATOR
9-23 06:46
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