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Flight Distance stopped updating
293 5 2018-7-14
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landude
lvl.4
Flight distance : 126407 ft

United States
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The flight distance for my account has not updated in quite some time, anyone else experience this?
I sync the tablet after the end of each flight. Thoughts, suggestions?

Thanks in advance!
b


2018-7-14
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DJI Gamora
Super Moderator

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Hi thanks for reaching DJI Forum, May we ask for the brand or make of the tablet you are using. Thank you.
2018-7-14
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landude
lvl.4
Flight distance : 126407 ft

United States
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Samsung Tab A with S pen 2016, Model SM-P580. Syncing has worked in the past.
2018-7-14
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S-e-ven
Captain
Flight distance : 3787533 ft
United States
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I had that some weeks ago for about 3 or 4 weeks.

But the syncing wasn't the problem, since I checked it with a second device,
and they got synced with all the flights and numbers.
And after a couple of weeks the forum account also synced to the total meters.
So I am guessing, that is a problem IN the DJI system, between the cloud and the forums.
And has nothing to do with your device.

To make sure that your device got synced into the cloud, install the GO4 on another and sync it .
There is not much more you can do about it, methinks
2018-7-14
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landude
lvl.4
Flight distance : 126407 ft

United States
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Methinks you are correct, just synced my V20 and it matches to my tablet.
Thank you S-e-ven !
2018-7-15
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DJI Tony
Super Moderator

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landude Posted at 2018-7-15 08:35
Methinks you are correct, just synced my V20 and it matches to my tablet.
Thank you S-e-ven !

Glad to know that you were able to solve the issue, don't hesitate to reach us back again if you need our assistance. Thank you.
2018-7-15
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