Hi to all,
Today I think to have lost my drone. I started a flight when suddenly the app said me that the GPS connection was lost. Then I lost the control of the aircraft and finally he said that was  disconnected. Therefore the aicraft began to fly alone with 50% battery. Is there a way to recover it? I saw that on the app I could see the saved path he took alone when he reconnected to GPS but was disconnected from my controller... And at the end, whilw looking at the flying record there's an advice that say that newly the GPS connection was lost because of a magnectic field. Is there the possibility to download the flight reocord from the phone to the pc and to see the coordinate of the last noticed point?
Thank you in advance,

Alessio

Your Spark went into ATTI and drifted away. In ATTI it doesn't hold position as GPS is lost -

For Flight Records -

Hi. I am sorry to hear what happened to your previous flight with your DJI Spark. If in case you are not able to recover your DJI Spark please get in touch with DJI Support at support@dji.com to create a ticket for your Drone. Thank you.

DMX_MT Posted at 2018-7-15 07:04
Your Spark went into ATTI and drifted away. In ATTI it doesn't hold position as GPS is lost -

For Flight Records -

Thanks, I've just downloaded the flight records but how can I send them to the Dji Server?

DJI Stephen Posted at 2018-7-15 07:28
Hi. I am sorry to hear what happened to your previous flight with your DJI Spark. If in case you are not able to recover your DJI Spark please get in touch with DJI Support at  to create a ticket for your Drone. Thank you.

What does it means a Ticket? Thank you

DJI Stephen Posted at 2018-7-15 07:28
Hi. I am sorry to hear what happened to your previous flight with your DJI Spark. If in case you are not able to recover your DJI Spark please get in touch with DJI Support at  to create a ticket for your Drone. Thank you.

What does it means a Ticket? Thank you

AlessioZ Posted at 2018-7-15 07:30
What does it means a Ticket? Thank you

A ticket means. You need to open a case for your lost Drone so that DJI will be able to assess and to know what really happened to it on that previous flight.

DJI Stephen Posted at 2018-7-15 07:34
A ticket means. You need to open a case for your lost Drone so that DJI will be able to assess and to know what really happened to it on that previous flight.

Ok thanks, I've just done it.

Upload your flight records HERE and post the link here for the brain trust to look at.

AlessioZ Posted at 2018-7-15 07:35
Ok thanks, I've just done it.

Please keep us posted for further assistance, hopefully, our team can figure out right away the issue to provide appropriate resolution.