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Spark wifi unusable
1323 19 2018-7-15
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33db
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I had great luck with the spark until this last update, now the App says I am limited to 30 meters up and 50 meters out.
Latest firmware on both the controller and the Spark, used my tablet and the video was just colored blocks, switched my phone to airplane mode connected slightly better but the issue remains crappy lagged video and no distance at all.
I am using the controller, my phone and tablet are Android.

Any fixes? A bad app update? WTF DJI?


2018-7-15
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33db
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So no one else has an issue with their connections?
2018-7-15
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djiuser_NuStSrDUH3OU
lvl.4
Flight distance : 237789 ft
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Mine did the same roll back to 4.2.12 and problem was gone
2018-7-15
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landude
lvl.4
Flight distance : 126407 ft

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Yep, go back to .12 or .15. After that they all suck.
2018-7-15
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33db
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OK figured it out, when I started the new updated app there was a series of 4 switches "allow DJI access to serial number" etc, I left all 4 off.
After an hour of trouble shooting I reinstalled the app and this time, on a whim, turned all 4 of the switches on.
Everything now works as expected, I guess DJI doesn't give you wiggle room if you want to remain anonymous.

Thank you to those that replied, all is good now.

2018-7-15
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DJI Gamora
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Hi, thanks for reaching DJI Forum. We do apologize for having troubles with your DJI Spark. May we ask for the brand or make of your tablet and the android phone?
2018-7-16
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DMX_MT
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landude Posted at 2018-7-15 15:45
Yep, go back to .12 or .15. After that they all suck.

Just to be Clear - v.4.1.15 and the NEWER v4.2.12 you mean I think...
2018-7-16
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33db
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DJI Gamora Posted at 2018-7-16 10:22
Hi, thanks for reaching DJI Forum. We do apologize for having troubles with your DJI Spark. May we ask for the brand or make of your tablet and the android phone?

Phone: Nexus 6p stock Android 8.1.0 (set to airplane mode with WiFi turned on)
Tablet: Nexus 7    stock Android 6.0.1


I know DJi just loves Apple, but a lot of us don't want to drop that kind of money (I would rather buy another UAV) be nice if DJI had better Adroid support.


2018-7-16
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33db
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DMX_MT Posted at 2018-7-16 10:26
Just to be Clear - v.4.1.15 and the NEWER v4.2.12 you mean I think...

When he is talking about rolling back that is the Sparks firmware that you get thru the DJI Assistant?
Just select an older firmware?
2018-7-16
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DMX_MT
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33db Posted at 2018-7-16 10:40
When he is talking about rolling back that is the Sparks firmware that you get thru the DJI Assistant?
Just select an older firmware?


No, the Firmware use the Lastest.

Rollback from here -

https://www.apkmirror.com/apk/dji-technology-co-ltd/
2018-7-16
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DJI Gamora
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33db Posted at 2018-7-16 10:38
Phone: Nexus 6p stock Android 8.1.0 (set to airplane mode with WiFi turned on)
Tablet: Nexus 7    stock Android 6.0.1

Hi, the phone Nexus 6p is a supported device while the tablet Nexus 7 is not. If you may uninstall and reinstall the app from the Nexus 6p phone. The new Spark firmware was originally expected to be released recently, however, to ensure that we provide a good user experience, we are still testing the software, so the release will be slightly delayed. The new firmware will be released in the near future. Thank you for your patience and understanding.
2018-7-16
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landude
lvl.4
Flight distance : 126407 ft

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DMX_MT Posted at 2018-7-16 10:26
Just to be Clear - v.4.1.15 and the NEWER v4.2.12 you mean I think...

Good catch.
2018-7-16
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TotalDamnNoob
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DJI Gamora Posted at 2018-7-16 11:05
Hi, the phone Nexus 6p is a supported device while the tablet Nexus 7 is not. If you may uninstall and reinstall the app from the Nexus 6p phone. The new Spark firmware was originally expected to be released recently, however, to ensure that we provide a good user experience, we are still testing the software, so the release will be slightly delayed. The new firmware will be released in the near future. Thank you for your patience and understanding.

Based on the performance of my Spark, I have to wonder if the Nexus 6 is supported.
2018-7-16
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DJI Tony
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TotalDamnNoob Posted at 2018-7-16 19:10
Based on the performance of my Spark, I have to wonder if the Nexus 6 is supported.

Hi, thanks for inquiry, I'm happy to inform you that the mobile device that you're using is supported with our Spark. Kindly see the image below for reference.

2018-7-17
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33db
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DJI Tony Posted at 2018-7-17 10:41
Hi, thanks for inquiry, I'm happy to inform you that the mobile device that you're using is supported with our Spark. Kindly see the image below for reference.

[view_image]

If the phone is "supported" then you need new coders...l because I have an useless drone now thanks to your latest update.
I am seriously angry, I use to rave about DJI to people, well that's over now.
2018-7-17
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33db
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DMX_MT Posted at 2018-7-16 10:44
No, the Firmware use the Lastest.

Rollback from here -

Thanks for that link, I scrubbed the latest disaster code from my phone and tablet and installed the older version.
I'll have to wait until tomorrow to see how it works out
2018-7-17
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R503B
lvl.1
Flight distance : 14672 ft
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No issues with mine
2018-7-18
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33db
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I don't care.
2018-7-26
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Eatsro
lvl.1

Pakistan
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same issue happened. i rolled back to previous until it would get stable.
2019-5-4
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chaseapaul
lvl.1
Flight distance : 9193 ft

France
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I also had to use the roll back to make it work or use the DJI Go4 mod much more granular control.
2019-5-4
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