I have an android (LG G6) I downloaded the DJI go app and every time I open up the camera I see two black bars on both sides of my screen and every time I try to change my settings it reverts back to the original. If anyone can help me with this problem it will be much appreciated.   

Hello there. We apologize for the inconvenience. May I know what specific model of Osmo you are referring to? Do you have a sample photo or screenshot showing the two black bars?

I have an Osmo mobile 2 but at the moment I cant give you screenshots  

Smolpool Posted at 2018-7-16 04:29
I have an Osmo mobile 2 but at the moment I cant give you screenshots

Thank you for the response. You can try to reinstall the app and see if the problem still occurs.

I have reinstalled the app but the same problem occurs

Smolpool Posted at 2018-7-16 09:26
I have reinstalled the app but the same problem occurs

I strongly advise providing the screenshot so that we can check what seems to be the problem. Thank you.