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Delivery in Dubai
465 9 2018-7-16
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

Hello,

I have placed an order and it's been more than a week I didnt receive anything.

Worst of the worst, no one able to help from the custumer support.

They are using BSI and there is no phone number to contact them ?

The support just gave me 2 tracking numbers but nothing is moving forward.

Please someone help

Thank you
2018-7-16
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

BSI8071256239 and BSI8071256238
2018-7-16
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

Delivery issue in Dubai

Hello,

I am struggling with a delivery in Dubai.

I have placed an order a week ago and still no update from the website.

I have contacted the support chat and they told me it's shipped and they gave me those 2 tracking number.


BSI8071256239 and BSI8071256238


But there is no way to find date of delivery or either contact the company called BSI .


The support is not able to help me online, can you please help me ? The struggle is real


Thank you
2018-7-16
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

My order number is 9719928069240

Thank you for your help
2018-7-16
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DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi Mohamed, we're very sorry about the long wait. I was able to check your information with your order number and it appears that the packages are still in transit. You can visit this website to check the status.

https://www.trackingmore.com/bsi-tracking.html?number=
2018-7-16
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

DJI Diana Posted at 2018-7-16 13:06
Hi Mohamed, we're very sorry about the long wait. I was able to check your information with your order number and it appears that the packages are still in transit. You can visit this website to check the status.

https://www.trackingmore.com/bsi-tracking.html?number=

Hi Diana thank you for your feedback, is it stuck somewhere ? By any chance is there an estimation date of delivery ?

Thank you again ,

Regards
Mohamed
2018-7-17
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DJI Diana
Administrator
Flight distance : 2408 ft

Offline

MohaDXB Posted at 2018-7-17 11:26
Hi Diana thank you for your feedback, is it stuck somewhere ? By any chance is there an estimation date of delivery ?

Thank you again ,

I'm afraid there's no estimation date of delivery for this as it depends on the courier and your location. I'll advise you to check the BSI tracking site from time to time. And you can also try to contact them on the phone number visible on their site.
2018-7-17
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

Hello
I got my shipment yesterday, all is safe and sound ! thanks again for your help

Regards,
2018-7-23
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MohaDXB
lvl.2
Flight distance : 131643 ft
United Arab Emirates
Offline

DJI Diana Posted at 2018-7-17 12:53
I'm afraid there's no estimation date of delivery for this as it depends on the courier and your location. I'll advise you to check the BSI tracking site from time to time. And you can also try to contact them on the phone number visible on their site. [view_image]

Hello
I got my shipment yesterday, all is safe and sound ! thanks again for your help

Regards,
2018-7-23
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DJI Diana
Administrator
Flight distance : 2408 ft

Offline

MohaDXB Posted at 2018-7-23 14:15
Hello
I got my shipment yesterday, all is safe and sound ! thanks again for your help

Hi Mohamed, that is good to hear from you. If you have any questions please don't hesitate to reach us. Thank you
2018-7-23
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