Hello can anyone help, I'm new to the drone world only 1 month old. I have a Mavic air and I am having trouble with connection.

anything after 500ft from me I get a week signal and if I carry on then signal is lost and drone returns home. I then have to re boot the whole system. This happens even when I'm at the beach with no wifi interference from residential homes

Any help please

Hi there. I'm sorry for the inconvenience. May I know what device are you using? Please make sure to use a compatible device on your Mavic Air. Here are the listed compatible devices on Mavic Air. Please see the attached image below. Also, make sure that your GPS is enabled on your device.

I'm using Android via a Google pixel 2XL phone, yeah I have GPS set to on. Really can't understand why I'm getting this issue

Hi. There could be an issue with compatibility because the Google pixel 2XL phone is not yet recommended for the DJI Mavic Air that is why you are having connectivity issues.