Hey guys, I have a Phantom 3 Professional that I accidently bricked updating the firmware.  I am now getting the dreaded:

  

  

15 00 device not detected

  

08 00  device not detected

  

  

In the logs.  Believe me I have tried everything.  My question is, if it is bricked, is there a way to do it yourself or do I have to send it in?  Thanks.

  

I'm really sorry to hear this. We don't recommend fixing the drone by yourself because it can void your warranty. Please contact our support team to start a ticket and send the drone in for a thorough diagnosis. Our team will help to check which parts need to be repaired and will take care of it. Kindly use this link: (http://www.dji.com/support). Thank you for your understanding.

I bought it used and I am sure it is out of warranty.  Can you please give me the steps needed?

Good luck on that.  Try doing the upgrade again.

Done all that.  I was wondering if there is like a firmware that re-writes it back to factory.

I had to bite the bullet and give mine to DJI .....

So far - I don't know of any way at home to un-brick the Phantom.

Nigel

PcBrewer Posted at 2018-7-20 06:46
Done all that.  I was wondering if there is like a firmware that re-writes it back to factory.

Did you tried factory reset on DJI assistant 2?

There were numerous reports of this in the past, as far as I remember DJI acknowledged the problem at the time. And the only resolutions appears to be a repair.

This is one such thread https://forum.dji.com/thread-41312-1-1.html

If you want to look at others then search Google using following phrase (just copy & paste all below)

site:forum.dji.com 15 00 device not detected 08 00 device not detected

Luka13579 Posted at 2018-7-20 14:07
Did you tried factory reset on DJI assistant 2?

Assistant - I was told this does not work with Phantom 3 of any model.

Nigel

Luka13579 Posted at 2018-7-20 14:07
Did you tried factory reset on DJI assistant 2?

Are you sure it is possible to reset a P3P with software made for the Phantom 4 series?

@OP
It might sound strange but if you have it, try with a another battery in the aircraft, also make sure there is no issues with the gimbal connection.

I agree, I don't think you can use the "assistant-software" with the series 3 aircraft. Best of luck to you.
DJI closely guards any technical explanation of these codes and certainly won't offer any info  about possible fixes, other than "send it in for repair". Might just have to bite the bullet on this one. It's worth having it repaired at this point I would think.

You can't roll the firmware back for sure. If the phantom was ok before the upgrade, are you sure you are using the correct version, and not the one for 3PA? Sorry to ask, but just wondering.
If the firmware truly bricked you bird it is really a shame. Even if it needs a new main board, you can get those new for under $200 or even less if you can find a used one on Ebay. It's not that hard to change out.

PcBrewer Posted at 2018-7-20 06:46
Done all that.  I was wondering if there is like a firmware that re-writes it back to factory.

There should be

RicardoGray Posted at 2018-7-24 04:10
I agree, I don't think you can use the "assistant-software" with the series 3 aircraft. Best of luck to you.
DJI closely guards any technical explanation of these codes and certainly won't offer any info  about possible fixes, other than "send it in for repair". Might just have to bite the bullet on this one. It's worth having it repaired at this point I would think.

Yeah, sending it in for a diagnostic is good

RicardoGray Posted at 2018-7-24 04:10
I agree, I don't think you can use the "assistant-software" with the series 3 aircraft. Best of luck to you.
DJI closely guards any technical explanation of these codes and certainly won't offer any info  about possible fixes, other than "send it in for repair". Might just have to bite the bullet on this one. It's worth having it repaired at this point I would think.

Yeah, sending it in for a diagnostic is good