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RC Firmware Update STUCK!
3273 27 2018-7-20
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ssylca44
Captain
Flight distance : 372628 ft
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Hi,

I just successfully updated the latest Spark firmware with DJI Assistant 2, BUT the RC (WiFi connection) is stuck even after 20 min trying to download the 7.0 MB file V 01 00.0600 to my tablet. What is the problem? Any idea?
Cheers,
S.
2018-7-20
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DJI Natalia
Administrator

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Hello there. We are very sorry for the inconvenience that this caused you. I just want to clarify, may I know what's the make and model of your tablet? Please make sure to use a compatible device when downloading the DJI Go 4 app. Please see the attached image below for reference. Thank you!

2018-7-20
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djiuser_r7UZPq8bsyyf
lvl.3
Flight distance : 51893 ft
United States
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I'm having same problem, any luck ?
2018-7-20
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Antipaxi
First Officer

Romania
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I think DJI botched it with this RC update. Some other cases of  RC becoming useless emerged, I will not update it if asked.
And if their excuse is that your phone is not on the compatible devices list, well, it's bloody ridiculous. There are about 30 really specific devices on that list, they should have that in the comercial: don't buy a Spark if you don't own an Iphone 8. Ridiculous.
My Xperia XZ Premium isn't on that list and I don't expect it to be anytime soon. Damn it, DJI, get your house in order.
2018-7-20
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idbl_fanatic
Second Officer
Flight distance : 509741 ft
United States
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Aaaaaaand there is DJI, going to blame it on the phone/tablet when it has been working fine in the past.
2018-7-20
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Antipaxi
First Officer

Romania
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I just talked to a friend of mine that owns a Spark and uses a Samsung S8, I wanted to warn him about the RC update, he just updated yesterday. Everything's fine with his RC.
So I'm planning to borrow a compatible device from a colleague to update my RC. I'd probably have to do all the freaking linking again.
2018-7-20
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Ethan80
lvl.4
Flight distance : 295 ft
Spain
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I updated my rc yesterday with a non compatible device and no problems, all working OK.
2018-7-20
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BrilhasMuito
Captain
Flight distance : 3745554 ft
Brazil
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This issue is too common to my taste. I'm affraid to update my toy.
2018-7-20
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landude
lvl.4
Flight distance : 126407 ft

United States
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I am as well. Going to wait.
2018-7-20
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ssylca44
Captain
Flight distance : 372628 ft
Offline

Hi,

Finally after many re-try, off and on it would appear that the update is done, mind you I still have to try it. My recommendation is: just be very, very patient, and I agree with one post; NOT to blame it on the tablet or phone device that has worked before!
S.
2018-7-20
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Dan>Sparky23547
lvl.1

Romania
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What apk version were the one that failed Rc update using? In the past it was only 4.1.15 whih was working, all the others resulting in either stop at 5% either bricked RC, I had this long ago.
2018-7-20
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AdeP
First Officer
Flight distance : 71555 ft
Netherlands
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Did you change your WiFi connection from RC to internet connection before hitting the download button?
2018-7-20
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djiuser_ZLjdzO49Gaij
lvl.2
Flight distance : 21152 ft
United States
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Mine did the same thing. Took about 5 tries and was finally successful. Went through the battery fast
2018-7-20
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Antipaxi
First Officer

Romania
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Good for you for not giving up!
2018-7-20
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Antipaxi
First Officer

Romania
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Just remember to tell us if your updated RCs are good to go, lads.
2018-7-20
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Eternalricky
lvl.4
Flight distance : 93983 ft
Hong Kong
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My RC also get killed by the new updates which now it have no SSID broadcast.
No matter what sort of steps, it's not coming back.
2018-7-20
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S.J
Captain
Flight distance : 322454 ft
United Kingdom
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Mine went to 100 % and then returned to 99% during RC update. However everything seems to be normal for now.
2018-7-20
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Antipaxi
First Officer

Romania
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Mine updated, nu problem.
https://forum.dji.com/thread-158039-1-1.html
2018-7-20
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Alexey Batalov
Captain
Flight distance : 4622680 ft

Spain
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I download successfully BUT the update for both ac and rc is stuck at 0% !!!
2018-7-21
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ssylca44
Captain
Flight distance : 372628 ft
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Alexey Batalov Posted at 2018-7-21 04:53
I download successfully BUT the update for both ac and rc is stuck at 0% !!!

Hi,

I found this youtube video very informative, hope this will help.


Cheers,
S.
2018-7-21
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Alexey Batalov
Captain
Flight distance : 4622680 ft

Spain
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Yes. Exactly what i did BUT the update doesnt start, its stuck at 0%!!!
2018-7-21
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Alexey Batalov
Captain
Flight distance : 4622680 ft

Spain
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And now i dont want to update the ac through dji ass2 because then i cant update the remote, so ill end up with an unusable drone, coz i read that you need to update both ac and rc for it to work and fly ok afterwards!!!
2018-7-21
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Alexey Batalov
Captain
Flight distance : 4622680 ft

Spain
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Question, can you upgrade from 4.2.12 or it has to be done exclusively on 4.2.21???
2018-7-21
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djiuser_r7UZPq8bsyyf
lvl.3
Flight distance : 51893 ft
United States
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djiuser_r7UZPq8bsyyf Posted at 2018-7-20 08:14
I'm having same problem, any luck ?

I finally got it done, had to switch from connected to wifi to drone.
2018-7-21
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hari Krishna
lvl.1
Canada
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Just do on trying it will catch up
2018-8-15
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AdamM
lvl.3
Flight distance : 6808 ft
Poland
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About phone. I made a update on Galaxy S6 (compatybility devices) and my RC was bricked!!!
2018-8-15
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Flighty
Captain
Flight distance : 1977175 ft
Croatia
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Updated to the latest firmware on my Samsung S7 via the DJi Go 4 app and all working just fine..
2018-8-15
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hari Krishna
lvl.1
Canada
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Remote process is not able to stand along with phone processor, try with iphone or uninstall app and install it again and try it.
2018-8-17
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