RC Firmware Update STUCK!
5300 27 2018-7-20
Uploading and Loding Picture ...(0/1)
o(^-^)o
ssylca44
Second Officer
Flight distance : 434721 ft
Offline

Hi,

I just successfully updated the latest Spark firmware with DJI Assistant 2, BUT the RC (WiFi connection) is stuck even after 20 min trying to download the 7.0 MB file V 01 00.0600 to my tablet. What is the problem? Any idea?
Cheers,
S.
2018-7-20
Use props
DJI Natalia
Administrator

Offline

Hello there. We are very sorry for the inconvenience that this caused you. I just want to clarify, may I know what's the make and model of your tablet? Please make sure to use a compatible device when downloading the DJI Go 4 app. Please see the attached image below for reference. Thank you!

2018-7-20
Use props
djiuser_r7UZPq8bsyyf
lvl.2
Flight distance : 51893 ft
United States
Offline

I'm having same problem, any luck ?
2018-7-20
Use props
Antipaxi
lvl.4

Romania
Offline

I think DJI botched it with this RC update. Some other cases of  RC becoming useless emerged, I will not update it if asked.
And if their excuse is that your phone is not on the compatible devices list, well, it's bloody ridiculous. There are about 30 really specific devices on that list, they should have that in the comercial: don't buy a Spark if you don't own an Iphone 8. Ridiculous.
My Xperia XZ Premium isn't on that list and I don't expect it to be anytime soon. Damn it, DJI, get your house in order.
2018-7-20
Use props
idbl_fanatic
lvl.4
Flight distance : 509741 ft
United States
Offline

Aaaaaaand there is DJI, going to blame it on the phone/tablet when it has been working fine in the past.
2018-7-20
Use props
Antipaxi
lvl.4

Romania
Offline

I just talked to a friend of mine that owns a Spark and uses a Samsung S8, I wanted to warn him about the RC update, he just updated yesterday. Everything's fine with his RC.
So I'm planning to borrow a compatible device from a colleague to update my RC. I'd probably have to do all the freaking linking again.
2018-7-20
Use props
Ethan80
lvl.3
Flight distance : 295 ft
Spain
Offline

I updated my rc yesterday with a non compatible device and no problems, all working OK.
2018-7-20
Use props
BrilhasMuito
lvl.4
Flight distance : 3745554 ft
Brazil
Offline

This issue is too common to my taste. I'm affraid to update my toy.
2018-7-20
Use props
landude
lvl.3
Flight distance : 126407 ft

United States
Offline

I am as well. Going to wait.
2018-7-20
Use props
ssylca44
Second Officer
Flight distance : 434721 ft
Offline

Hi,

Finally after many re-try, off and on it would appear that the update is done, mind you I still have to try it. My recommendation is: just be very, very patient, and I agree with one post; NOT to blame it on the tablet or phone device that has worked before!
S.
2018-7-20
Use props
Dan>Sparky23547
lvl.1

Romania
Offline

What apk version were the one that failed Rc update using? In the past it was only 4.1.15 whih was working, all the others resulting in either stop at 5% either bricked RC, I had this long ago.
2018-7-20
Use props
AdeP
lvl.4
Flight distance : 194718 ft
Netherlands
Offline

Did you change your WiFi connection from RC to internet connection before hitting the download button?
2018-7-20
Use props
djiuser_ZLjdzO49Gaij
lvl.2
Flight distance : 21152 ft
United States
Offline

Mine did the same thing. Took about 5 tries and was finally successful. Went through the battery fast
2018-7-20
Use props
Antipaxi
lvl.4

Romania
Offline

Good for you for not giving up!
2018-7-20
Use props
Antipaxi
lvl.4

Romania
Offline

Just remember to tell us if your updated RCs are good to go, lads.
2018-7-20
Use props
Eternalricky
lvl.3
Flight distance : 93983 ft
Hong Kong
Offline

My RC also get killed by the new updates which now it have no SSID broadcast.
No matter what sort of steps, it's not coming back.
2018-7-20
Use props
S.J
lvl.4
Flight distance : 322454 ft
United Kingdom
Offline

Mine went to 100 % and then returned to 99% during RC update. However everything seems to be normal for now.
2018-7-20
Use props
Antipaxi
lvl.4

Romania
Offline

Mine updated, nu problem.
https://forum.dji.com/thread-158039-1-1.html
2018-7-20
Use props
Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
Offline

I download successfully BUT the update for both ac and rc is stuck at 0% !!!
2018-7-21
Use props
ssylca44
Second Officer
Flight distance : 434721 ft
Offline

Alexey Batalov Posted at 2018-7-21 04:53
I download successfully BUT the update for both ac and rc is stuck at 0% !!!

Hi,

I found this youtube video very informative, hope this will help.


Cheers,
S.
2018-7-21
Use props
Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
Offline

Yes. Exactly what i did BUT the update doesnt start, its stuck at 0%!!!
2018-7-21
Use props
Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
Offline

And now i dont want to update the ac through dji ass2 because then i cant update the remote, so ill end up with an unusable drone, coz i read that you need to update both ac and rc for it to work and fly ok afterwards!!!
2018-7-21
Use props
Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
Offline

Question, can you upgrade from 4.2.12 or it has to be done exclusively on 4.2.21???
2018-7-21
Use props
djiuser_r7UZPq8bsyyf
lvl.2
Flight distance : 51893 ft
United States
Offline

djiuser_r7UZPq8bsyyf Posted at 2018-7-20 08:14
I'm having same problem, any luck ?

I finally got it done, had to switch from connected to wifi to drone.
2018-7-21
Use props
hari Krishna
lvl.1
Canada
Offline

Just do on trying it will catch up
2018-8-15
Use props
AdamM
lvl.2
Flight distance : 87408 ft
Poland
Offline

About phone. I made a update on Galaxy S6 (compatybility devices) and my RC was bricked!!!
2018-8-15
Use props
Flighty
lvl.4
Flight distance : 1977175 ft
Croatia
Offline

Updated to the latest firmware on my Samsung S7 via the DJi Go 4 app and all working just fine..
2018-8-15
Use props
hari Krishna
lvl.1
Canada
Offline

Remote process is not able to stand along with phone processor, try with iphone or uninstall app and install it again and try it.
2018-8-17
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules