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DJI Phantom 4 RC wont charge.
1455 9 2018-7-21
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MarcusJ
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United States
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I recently inherited a drone my father had. I have flown it many time before but now my RC will not charge. I originally thought it needed to be calibrated but the RC continued to beep after calibration. When I plug the RC in to the charger, it will shut off after a couple minutes and stop charging. I have left the RC on the charger for many hours and it still will not charge. Is there a simple fix or do I have to send the RC in.
Thank you,
Marcus



2018-7-21
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ovlovv70
lvl.3
Flight distance : 26017 ft
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Have a look here scroll down to my answer Al Graham         
2018-7-21
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MarcusJ
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United States
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They only thing with this is, is that its a hardware defect. Saying that i'm hoping to get it fixed by DJI.
2018-7-21
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DJI Natalia
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MarcusJ Posted at 2018-7-21 18:00
They only thing with this is, is that its a hardware defect. Saying that i'm hoping to get it fixed by DJI.

Hi, I'm very sorry for the inconvenienced that this caused you. I highly recommend you to send it in for repair so we can analyze your RC and we can fix it. You can use this link for online repair request: https://www.dji.com/support. Or you can call our support team for further assistance. Thank you.
2018-7-22
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ovlovv70
lvl.3
Flight distance : 26017 ft
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Please let the forum know the cost from DJI when you get it back.
2018-7-22
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fans6ce841a7
lvl.1

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I just got off the phone with support and was told it would cost about three hundred dollars to have the controller replaced since they won't repair it.
2018-7-30
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fans6ce841a7
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I just got off the phone with support and was told it would cost about three hundred dollars to have the controller replaced since they won't repair it.
2018-7-30
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Icer
Second Officer
Flight distance : 282490 ft
Latvia
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Hi, you can try to repair it. https://forum.dji.com/forum.php? ... &fromuid=692042
2018-7-31
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fans6ed65f82
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United States
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DJI Natalia Posted at 7-22 05:21
Hi, I'm very sorry for the inconvenienced that this caused you. I highly recommend you to send it in for repair so we can analyze your RC and we can fix it. You can use this link for online repair request: https://www.dji.com/support. Or you can call our support team for further assistance. Thank you.

This has apparently happened to THOUSANDS of drone owners. Why did DJI not replace these malfunctioning remotes. I never had an issue until updates (thanks a lot DJI). Have flown this drone twice and now remote won’t charge and constantly beeps.

DJI knows that this is their issue, yet tells everyone to “send it in to be repaired”. Not gaining popularity or return customers with these poor issues.
2018-11-25
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visionrouge.net
Second Officer
Hong Kong
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https://www.visionrouge.net/web/ ... -wont-charge-fixed/
Even my Inspire 2 have similar trouble if let on a shelve for 6 months.
I barely charge it and it may have 20 cycles only. DJI will only ask me to buy a new one, but I'm happy to see that it could be fixed by hand. I'm so sorry for these who don't have so much technical skills and can't make it happen. This is the most unreliable product ever.
6-28 17:25
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