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874 12 2018-7-23
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RedHawk420
First Officer
Flight distance : 88583 ft
Canada
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Why must log in every time I access the Forum?
2018-7-23
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ALABAMA
Captain
Flight distance : 9185371 ft
United States
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From your computer, or your app?
2018-7-23
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RedHawk420
First Officer
Flight distance : 88583 ft
Canada
Offline

ALABAMA Posted at 2018-7-23 05:26
From your computer, or your app?

From the app on ipad
2018-7-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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Sorry for the inconvenience, DJI Go APP is requested to log in first, but if the account wasn't logged out, you don't have to log in each time. May I have your APP version?
2018-7-24
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RedHawk420
First Officer
Flight distance : 88583 ft
Canada
Offline

Version is 3.1.42
It makes me log in even when I didn’t log out
I’m using an iPad mini
2018-7-24
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DJI Susan
Administrator

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RedHawk420 Posted at 2018-7-24 13:49
Version is 3.1.42
It makes me log in even when I didn’t log out
I’m using an iPad mini

RedHawk420, may I know which page prompted up when you access the DJI Forum? We've checked at our end, but the issue has not been reproduced, please kindly check and confirm, thanks!
2018-7-24
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RedHawk420
First Officer
Flight distance : 88583 ft
Canada
Offline

DJI Susan Posted at 2018-7-24 18:40
RedHawk420, may I know which page prompted up when you access the DJI Forum? We've checked at our end, but the issue has not been reproduced, please kindly check and confirm, thanks!

It happens as soon as I hit the forum link in the me section of the app.
Occurred this time as well
2018-7-25
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DJI Susan
Administrator

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RedHawk420 Posted at 2018-7-25 03:34
It happens as soon as I hit the forum link in the me section of the app.
Occurred this time as well

Thanks for getting back to us. Please try to reinstall the APP or log out your DJI account, then login to see whether it helps. If still not, please kindly upload a screenshot of the page you're stuck with, we'll forward to our technicians for further investigation.
2018-7-25
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RedHawk420
First Officer
Flight distance : 88583 ft
Canada
Offline

DJI Susan Posted at 2018-7-25 04:48
Thanks for getting back to us. Please try to reinstall the APP or log out your DJI account, then login to see whether it helps. If still not, please kindly upload a screenshot of the page you're stuck with, we'll forward to our technicians for further investigation.

The reinstall seem to fix the issue. Thank you for responding
2018-7-27
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DJI Mindy
Administrator
Flight distance : 7 ft
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RedHawk420 Posted at 2018-7-27 05:44
The reinstall seem to fix the issue. Thank you for responding

Glad to know the issue was able to be figured out, please let us know if there is any other issue.
2018-7-27
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djiuser_5ljXLIpZx1ak
lvl.1

Slovenia
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zdravo, sem nov na forumu. Imam DJI Phantom 3 standard, in me zanima, kako lahko podljšam domet tega drona, v Magicpowre sem prešel iz CE na FCC način v prednosti od 500m do 1000m! Zdaj še vedno traja
7-31 15:26
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djiuser_5ljXLIpZx1ak
lvl.1

Slovenia
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djiuser_5ljXLIpZx1ak Posted at 7-31 15:26
zdravo, sem nov na forumu. Imam DJI Phantom 3 standard, in me zanima, kako lahko podljšam domet tega drona, v Magicpowre sem prešel iz CE na FCC način v prednosti od 500m do 1000m! Zdaj še vedno traja

hello i am new to the forum.
I have the DJI Phantom 3 standard and am curious how I can extend the range of this drone?
in Magicpowre I switched from CE to FCC mode and gained from 500m to 1000m! is it still going on?
thanks for your help
7-31 15:34
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DJI Susan
Administrator

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djiuser_5ljXLIpZx1ak Posted at 7-31 15:34
hello i am new to the forum.
I have the DJI Phantom 3 standard and am curious how I can extend the range of this drone?
in Magicpowre I switched from CE to FCC mode and gained from 500m to 1000m! is it still going on?

Hi there, it is not recommended to add third-party accessories on the drone as the performance cannot be ensured. Hope for your understanding.
8-1 01:35
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