X5 Not facing forwards - but to the right
831 4 2018-7-24
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fans00a578d0
lvl.1
United Kingdom
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Hi All

I have a new X5 and Osmo Pro with manual focus wheel.

The Osmao all seems fine and working. I used it without the focus wheel. All fine and when I first set up the focus wheel all fine.
Then with no reason the camera started to "centre" itself solely to the right. Rather than facing forwards when you start up it faces right.

Im not sure what the issue is. I am currently re installing firmware via SD card but I cannot now get the camera to point forwards.

Not sure if there might be other reasons. Help needed!

Thanks

Pete
2018-7-24
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fans00a578d0
lvl.1
United Kingdom
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This is urgent. I really need some advice and help here DJI
2018-7-24
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DJI Wanda
Administrator
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Hello there. We apologize for the inconvenience. You may refer to this manual: https://dl.djicdn.com/downloads/ ... User+Guide+V1.0.pdf

focus handwheel in osmo pro.png
2018-7-24
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Fraggboy
lvl.4
Flight distance : 81401 ft
United States
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Have you run the gimbal calibration?   If you are using the CrystalSky, you will be greeted with an error (Latest version).  You can run it with an iOS device, or an android phone.

2018-7-24
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martinfueloep
Second Officer
Flight distance : 1551401 ft
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Austria
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Have you changed the gimbal settings from "walk" or "sport" to "wear"? That might be a reason for the camera to face 90° to the right when recentered.
2018-7-24
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