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FPV Camera not displaying
412 8 2018-7-25
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fans314a4d15
lvl.1
Flight distance : 9899 ft
United States
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After recent firmware and software updates I can no longer view the FPV camera on my Inspire 2. I can tilt the FPV camera up and down via the controller and I can see and control the main camera normally. We have 2 standard Inspire 2 controllers and 2 Crystal Sky monitors.

Here is the version of software that I am using which is the same for both controllers and crystal sky's:
firmware.jpg

Here is the screen on the flight controller with the FPV off:
fpv-off.jpg

Here is the screen after I turn the FPV on. You can see the compass for the main camera appear and a reticle appears in the center of the display. But I am unable to view the FPV camera video
fpv.jpg

I have tried resetting the Inspire 2 settings, many different camera options on the controller, and reapplying the firmwares. Has anyone encoutered this issue before? Or am I just missing something.

Thank you!
2018-7-25
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fans314a4d15
lvl.1
Flight distance : 9899 ft
United States
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I forgot to also mention I have tried connecting several different tablets and my personal cell phone and they all appear to operate the same as pictured above. When I activate the FPV camera view it only shows the compass and no FPV video
2018-7-25
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DJI Wanda
Administrator

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Hello there. We apologize for the inconvenience. Can you try to refresh the firmware using DJI Assistant 2?
2018-7-26
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scitdrone
lvl.1
Flight distance : 9899 ft
United States
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Already done! I tried refreshing the firmware using the DJI Assistant 2 with the same result. No FPV view.

So I took the additonal step of downgrading the firmware to the previous version, then upgrading it again. Still the same, no FPV view.
2018-7-26
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DJI Wanda
Administrator

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scitdrone Posted at 2018-7-26 04:23
Already done! I tried refreshing the firmware using the DJI Assistant 2 with the same result. No FPV view.

So I took the additonal step of downgrading the firmware to the previous version, then upgrading it again. Still the same, no FPV view.

Sorry for the late response. We will forward this issue to our engineers. We'll keep you updated.
2018-7-29
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Geronimo13
lvl.3
Flight distance : 505878 ft
France
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I am in the same boat here.I am just upgrading firmware with latest release v01.02.0300. dated 16-11-2018
Now the FPV does not display any video stream. The rest is working well (orientation).

I do NOT used CrystalSky, I am running GDJI Go 4.3.4 App on Samsung Tab.

I have launched downgrading with DJI Assistant 2 to check if the FPV is working back. But no change.
20181124_091235.jpg

How  your issue was solved ?



2018-11-24
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EirikurRaudi
lvl.2
Flight distance : 108411 ft
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Has anyone solved this yet? I now have the same issue... and I replaced the camera thinking it was a fault of the sensor.
1-11 15:17
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EirikurRaudi
lvl.2
Flight distance : 108411 ft
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DJI Wanda Posted at 2018-7-29 05:35
Sorry for the late response. We will forward this issue to our engineers. We'll keep you updated.

Any update?
1-11 15:18
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JBSonic
Second Officer
Flight distance : 402978 ft
United Kingdom
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Interesting, this is a new one. Good luck getting it resolved.
I assume the FPV cam worked fine with previous firmware? Which version did you upgrade to v300 from?
1-12 05:36
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