dji goggles re won't activate
2938 3 2018-7-26
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djiuser_BpEiZdRVQt2e
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Just received the dji goggles re, downloaded dji assistant 2 and tried to activate.  goggle screen shows "activating", nothing happens on assistant 2 screen, never activates.  downloaded latest software, tried different cables to connect.  working on mac os high sierra 10.13.6.  Any ideas?
2018-7-26
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DJI Paladin
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Hi there, our apologies for the inconvenience. Kindly download the software using this link: (https://www.dji.com/dji-goggles-re/info#downloads) and try it again. Did you encounter error message on your computer?
2018-7-27
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djiuser_BpEiZdRVQt2e
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DJI Paladin Posted at 2018-7-27 04:25
Hi there, our apologies for the inconvenience. Kindly download the software using this link: (https://www.dji.com/dji-goggles-re/info#downloads) and try it again. Did you encounter error message on your computer?



I downloaded the Assistant 2 package from the goggle RE website last night.  I tried it this morning from the link and the only program that came up was assistant so I clicked on it and the screenshot you see is what came up.  frame of the program says dji assistant 2 and the contents are for Inspire 2.  Tried it on another apple computer and the same thing happened.
2018-7-27
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brookhou1
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I had the EXACT issue myself but downloading and installing the version of DJI Assistant 2 that DJI Paladin linked above (#2) worked for me.  My goggles were recognized by the app and I was able to activate and update the firmware.

Thanks!
2018-9-4
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