Ronanb87
lvl.1
United States
Offline
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Just a heads up, my first DJI Mavic Air never worked (was never able to connect my phone (or any other phones/tablets android and apple) to the controller. Spent 6 hours trouble shooting it (including 2 hours with DJI support). Recomendation was to send in a brand new unit for repair. Returned to the e-store for a full refund (took 2-3 days to get refund, instead of weeks with DJI messing with a brand new unit).
Finally got a new one from Best Buy, same bs. Brand new lot they received this week. We first tried with my friend's phone (he flies a mavic air all the time with his phone). Could not get it to work. Tried my phone, my wife's phone, and then a ipad. Nothing works (same as everyone else, tried the 2 ports, etc, etc, etc, spare cable blablabla). How my friend's phone works with his dji mavic air but not mine blows my mind!
This thing is a POS. If yours work, consider yourself lucky. I'm returning my second one and i'm done with this garbage. Too bad, because i flew the original phantom and then the phantom 2. Had a S1000 for awhile at work and a Ronin. All of those worked excellent, had a lot of fun back then.
Of course DJI support is absolutely useless. Good thing for big stores (and big e-stores) easy return policies!
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