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Lost Mavic Pro, 3 mins into flight
732 9 2018-7-28
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fans408626ef
lvl.1
Flight distance : 2440007 ft
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Hello,

Can anyone please provide help. I was flying my Mavic Pro today while on vacation in San Juan Puerto Rico and lost it. I calibrated and waited for GPS before taking off. I have all of my vacation memories on that memory card and would really love to recover it.

I lost transmition to the remote; I have my RTH altitude at 500 feet. It never returned home.
2018-7-28
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DJI Stephen
DJI team
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I am sorry to know what happened to your DJI Mavic Pro. Since this issue happened to your DJI Mavic Pro the best thing you need to do is to contact DJI Support. Please send an email to support@dji.com for further help and assistance. I would suggest syncing the flight records of your DJI Mavic Pro using your DJI Go 4 application for further analysis.
2018-7-28
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gnirtS
Captain
Flight distance : 5712575 ft
United Kingdom
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Upload the log file to phantomhelp.com so people can examine.

500ft is a really really high RTH.  It'll use a fair bit of power getting up there and if theres any wind, it'll be stronger up there.

...and err keeping all the memories on one single SD card in the drone without copying them off isn't a great idea.
2018-7-28
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fans408626ef
lvl.1
Flight distance : 2440007 ft
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gnirtS Posted at 2018-7-28 11:33
Upload the log file to phantomhelp.com so people can examine.

500ft is a really really high RTH.  It'll use a fair bit of power getting up there and if theres any wind, it'll be stronger up there.

How do I download the flight data?
2018-7-28
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fans408626ef
lvl.1
Flight distance : 2440007 ft
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gnirtS Posted at 2018-7-28 11:33
Upload the log file to phantomhelp.com so people can examine.

500ft is a really really high RTH.  It'll use a fair bit of power getting up there and if theres any wind, it'll be stronger up there.

I’m using a iPhone X
2018-7-28
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Suren
Captain
Flight distance : 13395489 ft
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South Africa
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http://www.phantomhelp.com/LogViewer/Upload/
2018-7-28
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gnirtS
Captain
Flight distance : 5712575 ft
United Kingdom
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No idea on crapple.  In android theres a flight log folder in the DJI Go directly and .txt files for each flight.
Presumably apple make it more complicated to get at.
2018-7-28
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Suren
Captain
Flight distance : 13395489 ft
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South Africa
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Use the link i provided
2018-7-28
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G_Sig
Captain
Flight distance : 9109311 ft
Iceland
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How to upload flight log in Apple devices.
2018-7-28
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Graystar
lvl.1
Flight distance : 865440 ft

United States
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Take coordinates from flight log and enter into Backcountry Pro...go to spot....Backcountry will show "waypoint" u entered and it shows where u are in real time, walk to drone...I found mine in thick, knarly, nasty woods no problem.
2019-1-7
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