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Ronin S charging / power supply
21056 19 2018-7-31
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Trin
lvl.1

Luxembourg
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As long as DJI Ronin S may operate while charging I would like to know some charging specifications.
Do you have some information about charging adapter? What voltage and ampere it has?

Is it support Quick Charge 3.0 or USB PD, or both? It would be very usefull if you could even specify which charging profiles it uses.

Thanks.

2018-7-31
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Trin, the Ronin-S comes with the 24W USB Power Adapter and the USB-C cable, for more details, please check the specification in our website. Thank you. GTScreenshot_20180801_190807.png GTScreenshot_20180801_190917.png
2018-8-1
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Trin
lvl.1

Russia
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Hi Mindy,
I've checked the specification before asking the question here.
It isn't complete and do not contain the most important information.
2018-8-1
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Trin
lvl.1

Luxembourg
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I would like to explain.

Ronin S has quite fast charging speed, so it means that some fast charging technologies were implemented.
There are 2 technologies "Quick Charge" and "Power Delivery" and both have different versions and modes.

So to buy a new charger or power bank (which Ronin S is supporting based on specs) I have to know which one technology should be in the charging device. But you dont mention it in your specs.

Do you suppose that I need like a client to measure voltage and ampere with a stock charging device to found a such information to provide to the community?
Thanks.
2018-8-1
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S P
New

United States
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Trin Posted at 2018-8-1 11:06
I would like to explain.

Ronin S has quite fast charging speed, so it means that some fast charging technologies were implemented.

I'm pretty sure it's using USB Power Delivery, when I purchased my Ronin S it for some reason was missing the power adapter, I ended up using a 65w USB PD certified adapter and it charged the grip at advertised speeds, maybe even a bit faster.
P.S. - I also used my car charger adapter that is certified quick charging 3.0 and it seemed to charge fine as well. So maybe both? Who knows, DJI's staff sure doesn't know.
2018-8-29
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wfjrFILMS
lvl.1

United States
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DJI Mindy Posted at 2018-8-1 03:10
Hi Trin, the Ronin-S comes with the 24W USB Power Adapter and the USB-C cable, for more details, please check the specification in our website. Thank you.[view_image][view_image]

I purchased a Ronin S from bhphotovideo.com and just now realized I didn't get the power adapter. Can I purchase that separately from your website?
2018-9-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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wfjrFILMS Posted at 2018-9-21 19:03
I purchased a Ronin S from bhphotovideo.com and just now realized I didn't get the power adapter. Can I purchase that separately from your website?

Hi there, unfortunately, the Power Adapter is not available in our online store, it should be included in the package, did you report it to your reseller? You can try to contact our support www.dji.com/support to see if you can purchase one from our repair center.
2018-9-25
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djiuser_fDYLhS8B1lI1
New
India
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I m buying Ronin-s from india and open the box with my self but there is no charger adapter is provided by company. So how can i get it.
2019-1-21
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tgroves
lvl.2
United States
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The Ronin S battery is fully charged when...?
Do the indicator lights go off? Do they remain solid?
2019-1-26
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kazcow
Second Officer
Flight distance : 34190 ft
United Kingdom
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Just a little tip - unplug the charger when not in use.
[It uses a HECK of a lot of standby power] hmm wait with that conclusion. I measured last time after charging the Ronin-S and it used 8-12w after being disconnected for a while. Now it has been plugged into the Ronin-S and it uses 0 watt...? I'll test some more.

- and it is NOT real USB-C PD - it is some bastard version of an USB-C charger.

Chargers tested

DJI Ronin-S charger pseudo USB-PD? to USB-C
Random USB-PD response to give 12.2v 2.06 a (25.1w)

Anker USB-C + PD /USB 3.0/3.1+PD  power supply (works correct with pretty much anything)

USB-PD - 5v 2a max (so 10w max)
USB-C - 4.79 2a max

Inateck USB-C+PD combi/dual (60w or 45w+15w) -  Not a super charger but it usually delivers the right power to USB-C devices. Does normally work with USB-C/PD 12v up to 3.0a

USB-C2 (60w) 5v 2a max (again 10w max)
USB-C1 (15w) 5v 2a max

Ronin-S so far do not like many other "REAL" USB-C/PD chargers.

Firmware might change that but so far it actually scares me a bit that it is so incompatible with real USB-C/PD which then require me to carry more power adaptors around.

2019-1-31
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djiuser_rz72WkgrdbJE
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India
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DJI Mindy Posted at 2018-8-1 03:10
Hi Trin, the Ronin-S comes with the 24W USB Power Adapter and the USB-C cable, for more details, please check the specification in our website. Thank you.[view_image][view_image][Image]

Whats the status of the ronin s battery if the battery is fully charged (while it has been put to charging ) ?
2019-6-5
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_rz72WkgrdbJE Posted at 6-5 07:13
Whats the status of the ronin s battery if the battery is fully charged (while it has been put to charging ) ?

Hi there, if the battery is fully charged, the four lights are always on when you press the battery level button to check. Thanks.
2019-6-6
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fans7e1fb0a3
New

United States
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DJI Mindy Posted at 2018-9-25 03:22
Hi there, unfortunately, the Power Adapter is not available in our online store, it should be included in the package, did you report it to your reseller? You can try to contact our support www.dji.com/support to see if you can purchase one from our repair center.

There is zero point in contacting support. My power supply failed on me and I contacted support. Over a two month period they made me jump through hoops of test this, test that, video record and send this. I did everything that was asked and then finally they sent a UPS number to send it back. Over and over I kept asking how I can simply purchase a replacement one because it was taking too long to figure out the issue, but I couldn't get a simple answer to that question.  I have to live by charging the Ronin S by plugging the USB into my computer to charge it up, which isn't always convenient
2019-6-8
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fansc7886d69
lvl.1
United Kingdom
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OK so I’ve bought a brand new Ronin S and there’s a USB cable but no adapter to plug in to the wall. I’ve searched online and there’s nothing available to buy. Where can I buy one from? I need to use the Ronin this week! (Why would they sell a Ronin S without a means to charge it?).
2019-6-9
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans7e1fb0a3 Posted at 6-8 03:38
There is zero point in contacting support. My power supply failed on me and I contacted support. Over a two month period they made me jump through hoops of test this, test that, video record and send this. I did everything that was asked and then finally they sent a UPS number to send it back. Over and over I kept asking how I can simply purchase a replacement one because it was taking too long to figure out the issue, but I couldn't get a simple answer to that question.  I have to live by charging the Ronin S by plugging the USB into my computer to charge it up, which isn't always convenient

Hi there, sorry for the late response because of the holiday, and apologize for the unpleasant experience with our support team.
The Ronin-S (Essentials Kit & Standard Kit) supports chargers with the power up to 24W. The fast charging heads that are available on the market and meet the QC standard can also be used for charging. The charging time varies depending on the power of the charger.
If you are sure it is the issue of the USB power adapter, you just need to send in the adapter for the evaluation, and try another charger that meets the request above during this time.
2019-6-14
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DJI Mindy
Administrator
Flight distance : 7 ft
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fansc7886d69 Posted at 6-9 11:39
OK so I’ve bought a brand new Ronin S and there’s a USB cable but no adapter to plug in to the wall. I’ve searched online and there’s nothing available to buy. Where can I buy one from? I need to use the Ronin this week! (Why would they sell a Ronin S without a means to charge it?).

Hi there, sorry for the late response because of the holiday, where did you purchase the Ronin-S? May I have the SN of it?
2019-6-14
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Tommy Silaban
lvl.4
Flight distance : 874085 ft
Indonesia
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Can some one put here image of adaptor head ronins with spesification plsss
2019-7-17
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fans14caa0b6
lvl.1
Philippines
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DJI Mindy Posted at 2018-9-25 03:22
Hi there, unfortunately, the Power Adapter is not available in our online store, it should be included in the package, did you report it to your reseller? You can try to contact our support www.dji.com/support to see if you can purchase one from our repair center.

Actually the DJI start guide shows exactly in the text to “plug in charger (adapter not included)”. Can you please give us the complete specs for an adapter? Also let us know what amperage is too low or high and will harm the battery? For example - from as low as 5v/1a (iphone) up to 5.2v/2.4a (ipad).
2019-8-13
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Meierhans
lvl.3
Germany
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Dear DJI support,

I plan to recharge the Ronin S while it is running from a external USB power bank / V-Mount battery with 12V to USB adapter.
I need to do so, as I make use of the power outlets on the Ronin S in the desired way.
In detail I run the GH5 - and other peripherals like an HDMI transmitter and remote follow focus - from the two outputs that are located in the front.
In total I stay well below the allowed 24 W (12V 2A), yet the additional power need shortens the runtime of the gimbal to something around 3 hours.

I tried to recharge on the run with my Xiaomi 20.000 mah power bank from 2017 / 2018, but it seems not to make use of 12V fast charge mode.
So plugging it into the powerbank only prolongs usage time a bit, but does not recharge the Ronin S internal battery while its turned on.

Now I wonder if the 2019 version of this power bank will allow to do so:
https://www.aliexpress.com/item/32836398791.html

It says it could deliver 45W via its bi-directional USB-C plug. From specs:

USB-C:5V3A / 9V3A / 12V3A / 15V3A / 20V2A

Could you please ask your engineers if this will work out? And please come back with the answer soon,
as the 3 hour runtime is really a problem for professional usage.

Please understand that I refrain from buying a second handgrip, due to the recent firmware update strategy,
which puts a huge question mark onto the future-proof-sign on the Ronin-S.
2019-8-23
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fans428bf2af
New

United Kingdom
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DJI Mindy Posted at 2018-9-25 03:22
Hi there, unfortunately, the Power Adapter is not available in our online store, it should be included in the package, did you report it to your reseller? You can try to contact our support www.dji.com/support to see if you can purchase one from our repair center.

So what sort of fuckin mess is this. Totally screwing everyone over to save a few quid of not putting a charging plug in the package. After 7000 fuckin views of these posts . What sort of. Stupid fucks are you not to sort this out.
Cheap ass bastards . You fucked my shoot today total . Useless sort your fuckin lives out you cheap bastards !!
3-1 02:35
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