So i get an issue with my mavic pro which i bought off someone so i can't find out the activation date of the drone and warranty,the seller has thrown the receipt away so looks like a costly repair.

Mavic got an camera sensor error. Tried everything dji suggested but still doesn't work. Now have to raise a repair which i have done and now have to wait for them to accept or not.

Dji are supposed to be the best and leading drone makers. Sorry but i feel let down just spend £700 to buy and now have a broken drone. Feel like just smashing it up

Customer service is severely lacking with DJI. They don't really care about their customers. Once they have your money it's on to the next chump.

Well the quickest and easiest way to resolve this is to take it back to the bloke you bought it from for a refund.
Without the original receipt as proof of purchase DJI are unlikely to help, you could post the serial number here and get DJI to check that it was originally supplied in the UK and let you know the activation date, as the warranty is not international and certain parts like the gimbal are only warrantied for 6 months anyway.
Good luck...

Hi Karaokeking, we're sorry for the troubles. Just to verify, has the drone been involved in the crash or hard landing before? If not, we sincerely suggest to send it in for diagnosis. We'll offer you a proper solution according to the damage assessment.

Also, according to the current policy, the warranty period for a product starts on the day such product is delivered, unless otherwise agreed upon between you and DJI. If the purchase invoice indeed cannot be provided, please kindly contact our support and make this clear, we'll check and try our best to help you. Appreciate your understanding.

Evan Herman Posted at 2018-8-7 12:26
Customer service is severely lacking with DJI. They don't really care about their customers. Once they have your money it's on to the next chump.

Hi Evan, I've read your other comments about the shipping time of the Osmo mobile 2 and very sorry about it. I have tried but failed to get the order number via the forum info, please kindly advise, we'd like to check the exact status and try our best to help you out.

Evan Herman Posted at 2018-8-7 12:26
Customer service is severely lacking with DJI. They don't really care about their customers. Once they have your money it's on to the next chump.

Well said mate they are shocking bad