Hello,

I'm a new DJI user. I have the MAvic Pro and the Osmo +.
Since a month I have the Crystalsky monitor, 5,5 inch.
It works great with both devices.

Do you know what problem I have if my Crystalsky monitor doesn't start after using itfot 10 minutes?
The screen stays black..... I hear no ventilator.....nothing. The battery is fully loaded.....

Two weeks ago I had the same problem, but in the evening it was over.Maybe to warm? It was during the hot summer days in july 2018, 35 C degrees..!
Now it is again......

Somebody a suggestion?

Hello. Sorry for the late response. Did you try to update the firmware of the CrystalSky? You may refer to this manual: http://dl.djicdn.com/downloads/C ... Sky_Firmware_EN.pdf

DJI Wanda Posted at 2018-8-13 09:07
Hello. Sorry for the late response. Did you try to update the firmware of the CrystalSky? You may refer to this manual: http://dl.djicdn.com/downloads/CrystalSky/20180413/How_to_Update_the_CrystalSky_Firmware_EN.pdf

My firmware is up to date...!

My Crystalsky works great again.

JanVermaak Posted at 2018-8-13 10:31
My firmware is up to date...!

My Crystalsky works great again.

Alright. That's good to know. Please let us know if you still need anything.