I have paid for this repair on Aug, 2 2018, thru Paypal, but DJI said they see no payment.



Paypal

- Transaction ID
      - 2HY914439V2355622

One of the helpful mods will have to look into that transaction for you.

It’s the weekend, so this may take a day for your reply. We’ll see. ;-)

Please be patient. As you already have been. ;-)
Yes, I know... hahaha



RedHotPoker

Hi there, sorry for the inconvenience. Our support team already requested a payment confirmation about your case. I will make a follow up now and provide the transaction ID to our support. Thanks for your patience and understanding.

Just got off the phone with Paypal, before I posted, they said the ball or money is in your court or bank.

Dog Man Posted at 2018-8-11 08:44
Just got off the phone with Paypal, before I posted, they said the ball or money is in your court or bank.

I notated your PayPal transaction number in your case so that they can verify that on their end. I will notify you soon as possible if there's an update about your case. Kindly click "Reply" so that I can get notification on your response. Thanks for your support.

The thing I do not understand is it took me 2-minutes to call Paypal and check the payment and DJI been working on it for 2-days, and this is the way DJI asked to be paid. Sorry just blow off some steam, I
would still give DJI 95% Great Service.

Glad to see you getting some attention.

Good stuff...

RedHotPoker

Hi Dog Man, we apologize again for the troubles on the payment confirmation, Paladin has escalated your case to the appropriate department to look into, we will have someone to contact you in working hours about the status, please wait patiently, thank you.