Estimados por error se instalo un firmware de dron en osmo con version 1.6.2.10+ y el iphone reconoce el osmo pro pero como osmo+ y no muestra video.
trato de instalar la ultima version de osmo pro OSMO Pro Firmware v1.3.0.40 pero no instala nada.


QUE PUEDO HACER?

Hi, sorry to know about this issue. I would suggest getting the latest firmware in the Osmo+ page and try to reflash the firmware of your Osmo+ to see if there will be changes. Ensure that there will be no other files aside from the firmware of the Osmo Plus. Please keep us posted on the latest progress. Kindly see the video tutorial below on how you will reflash the firmware.

DJI Tony Posted at 2018-8-12 13:49
Hi, sorry to know about this issue. I would suggest getting the latest firmware in the Osmo+ page and try to reflash the firmware of your Osmo+ to see if there will be changes. Ensure that there will be no other files aside from the firmware of the Osmo Plus. Please keep us posted on the latest progress. Kindly see the video tutorial below on how you will reflash the firmware.

https://www.youtube.com/watch?v=jvahCGAtZvU

Estimado tengo un osmo pro y estoy tratando de instalar firmware OSMO Firmware v1.11.2.70 pero al realizar la combinacion de teclas que aparece en el video parpadea luz roja.

fans1f033791 Posted at 2018-8-13 03:28
Estimado tengo un osmo pro y estoy tratando de instalar firmware OSMO Firmware v1.11.2.70 pero al realizar la combinacion de teclas que aparece en el video parpadea luz roja.[view_image][view_image]

Hi, if you have an Osmo Pro, please use the Osmo Pro's firmware. Kindly see the image below.

lo descargue y probe con varias tarjetas sd pero nada no entra en modo actualizar firmware.
el telefono lo reconoce asi:

fans1f033791 Posted at 2018-8-18 09:43
lo descargue y probe con varias tarjetas sd pero nada no entra en modo actualizar firmware.
el telefono lo reconoce asi:

Hi, sorry for the late response. Please let me know which firmware did you installed on your Osmo+ accidentally?

DJI Tony Posted at 2018-8-19 08:33
Hi, sorry for the late response. Please let me know which firmware did you installed on your Osmo+ accidentally?

1.6.2.10+ y reconoce la app dji go con este dispositivo.

fans1f033791 Posted at 2018-8-21 09:50
1.6.2.10+ y reconoce la app dji go con este dispositivo. [view_image]

Hi, sorry for the late response. I would recommend sending the unit to our facility for further evaluation and check what seems to be the problem with the unit. Please see the link below.

www.dji.com/support

DJI Tony Posted at 2018-8-21 14:00
Hi, sorry for the late response. I would recommend sending the unit to our facility for further evaluation and check what seems to be the problem with the unit. Please see the link below.

www.dji.com/support

estimado gracias por su respuesta.

Soy de chile y no existe soporte en este pais, como puedo enviar la unidad por DHL

fans1f033791 Posted at 2018-8-27 03:41
estimado gracias por su respuesta.

Soy de chile y no existe soporte en este pais, como puedo enviar la unidad por DHL

Hi, Thanks for your response. You can send your unit to our recommended repair service center which is located in Chile as well, however, the warranty will be transfer to that specific service center. Please see the link below. Please see the link below. Thank you.

https://www.dji.com/service/repair/centers